Why do I need to re-enter my Office 365 credentials each time I turn on my PC?

D

Dori (doron)

Hello,

I have an ongoing issue with my Win 10 Pro Dell laptop, which even supports ambassadors cannot solve. Let's try here:


Each time I restart my laptop I need to re-enter my Office 365 credentials, once loading Outlook. It wasn't the case a while ago, and I don't know what has happened. We tried so many solutions, last night totally removed Offie and re-install.

sometimes, even without restarting, suddenly a text box appears with the request to type credentials.

My Win 10 Pro (version 20H2) is updated, Office updated.

Another issue - my OneDrive sometimes requests credentials, sometimes not.


I'm totally cluless.


Any ideas?

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