Cannot serve CAL tokens to Windows 2003 TS servers

[Didier]

Hi There,

I'm running a TS Licensing server on a member server (Windows 2003 SP2 EE R2
w32) in Domain/Workgroup mode, the TS Licensing server is populated thru GPO,
the TS server is activated, 100 licenses were installed but still cannot
serve CAL token's...

In EV I have this error message:

Event ID: 8
Failed to synchronize registered license pack with one or more servers, will
retry later.

Please help !

Thx,
Didier

 

[Vera Noest [MVP]]

What is the Source of EventID 8? There are many EventIDs with the
same number, as you can see here:

http://www.eventid.net/display.asp?eventid=8&source=

What do you mean with:
"the TS Licensing server is populated thru GPO"?

Did you install Per Device or Per User TS CALs?
I assume that you mean TS CALs, not CALs, correct?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?RGlkaWVy?= <Didier@discussions.microsoft.com> wrote on
19 jul 2007 in microsoft.public.windows.terminal_services:

> Hi There,
>
> I'm running a TS Licensing server on a member server (Windows
> 2003 SP2 EE R2 w32) in Domain/Workgroup mode, the TS Licensing
> server is populated thru GPO, the TS server is activated, 100
> licenses were installed but still cannot serve CAL token's...
>
> In EV I have this error message:
>
> Event ID: 8
> Failed to synchronize registered license pack with one or more
> servers, will retry later.
>
> Please help !
>
> Thx,
> Didier

 

[Didier]

Hi Vera,

Here is the full desription:

Event Type: Information
Event Source: TermServLicensing
Event Category: None
Event ID: 8
Date: 7/19/2007
Time: 4:54:46 PM
User: N/A
Computer: WI100
Description:
Failed to synchronize registered license pack with one or more servers, will
retry later.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


> What do you mean with:
> "the TS Licensing server is populated thru GPO"?
TS servers get special GPO where the TS Licensing Server's FQDN is published.
So the TS servers don't have to query DC's, they use this prefered license
server.

> Did you install Per Device or Per User TS CALs?
Per User

> I assume that you mean TS CALs, not CALs, correct?
TS CAL's for Windows 2003 client indeed

Thx for your help Vera.

Cheers,
Didier



"Vera Noest [MVP]" wrote:

> What is the Source of EventID 8? There are many EventIDs with the
> same number, as you can see here:
>
> http://www.eventid.net/display.asp?eventid=8&source=
>
> What do you mean with:
> "the TS Licensing server is populated thru GPO"?
>
> Did you install Per Device or Per User TS CALs?
> I assume that you mean TS CALs, not CALs, correct?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?RGlkaWVy?= <Didier@discussions.microsoft.com> wrote on
> 19 jul 2007 in microsoft.public.windows.terminal_services:
>
> > Hi There,
> >
> > I'm running a TS Licensing server on a member server (Windows
> > 2003 SP2 EE R2 w32) in Domain/Workgroup mode, the TS Licensing
> > server is populated thru GPO, the TS server is activated, 100
> > licenses were installed but still cannot serve CAL token's...
> >
> > In EV I have this error message:
> >
> > Event ID: 8
> > Failed to synchronize registered license pack with one or more
> > servers, will retry later.
> >
> > Please help !
> >
> > Thx,
> > Didier
>

 

[Vera Noest [MVP]]

OK, now I get the picture a bit better.
I've never seen this Event before, I can't find any info about it,
and I don't understand what it means :-(
Has there by any chance been another TS Licensing Server in your
domain or forest? Which has left some remnants behind in the
registry, or in AD? Because it seems as if your LS is trying to
contact another LS.

BUT: I don't think that the Event indicates that you are getting
connectivity problems.
Since you are using Per User TS CALs, you will never see the TS
Licensing Server issue them. That's because Per User TS CALs are
currently unmanaged. The Terminal Server only checks if it can
locate a TS Licensing Server, and that's it.
This means that you have to keep track of the number of used
licenses by hand. Documented here:

823313 - Windows Server 2003 Terminal Server licensing issues and
requirements for deployment
http://support.microsoft.com/?kbid=823313

So if I were you, I'd continue to keep an eye on the EventLog, but
as long as you don't see any other licensing Events, all should be
functioning OK.
If you want to go to the bottom of this and get rid of the Event,
you'll have to phone Microsoft Support.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?RGlkaWVy?= <Didier@discussions.microsoft.com> wrote on
20 jul 2007 in microsoft.public.windows.terminal_services:

> Hi Vera,
>
> Here is the full desription:
>
> Event Type: Information
> Event Source: TermServLicensing
> Event Category: None
> Event ID: 8
> Date: 7/19/2007
> Time: 4:54:46 PM
> User: N/A
> Computer: WI100
> Description:
> Failed to synchronize registered license pack with one or more
> servers, will retry later.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
>> What do you mean with:
>> "the TS Licensing server is populated thru GPO"?
> TS servers get special GPO where the TS Licensing Server's FQDN
> is published. So the TS servers don't have to query DC's, they
> use this prefered license server.
>
>> Did you install Per Device or Per User TS CALs?
> Per User
>
>> I assume that you mean TS CALs, not CALs, correct?
> TS CAL's for Windows 2003 client indeed
>
> Thx for your help Vera.
>
> Cheers,
> Didier
>
>
>
> "Vera Noest [MVP]" wrote:
>
>> What is the Source of EventID 8? There are many EventIDs with
>> the same number, as you can see here:
>>
>> http://www.eventid.net/display.asp?eventid=8&source=
>>
>> What do you mean with:
>> "the TS Licensing server is populated thru GPO"?
>>
>> Did you install Per Device or Per User TS CALs?
>> I assume that you mean TS CALs, not CALs, correct?
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?RGlkaWVy?= <Didier@discussions.microsoft.com> wrote
>> on 19 jul 2007 in microsoft.public.windows.terminal_services:
>>
>> > Hi There,
>> >
>> > I'm running a TS Licensing server on a member server (Windows
>> > 2003 SP2 EE R2 w32) in Domain/Workgroup mode, the TS
>> > Licensing server is populated thru GPO, the TS server is
>> > activated, 100 licenses were installed but still cannot serve
>> > CAL token's...
>> >
>> > In EV I have this error message:
>> >
>> > Event ID: 8
>> > Failed to synchronize registered license pack with one or
>> > more servers, will retry later.
>> >
>> > Please help !
>> >
>> > Thx,
>> > Didier