D
DJD2504
I have been trying to get Netflix to work on my Windows 10 machine. It works fine on my iPad Pro 11, my Roku, my other desktop (also windows 10). I have uninstalled all unnecessary apps, reinstalled network driver, removed Chrome and reinstalled, newly installed Firefox and Opera, restarted 20 times. After uninstalling Chrome I removed all reference from registry (I am a Network Admin for USAF) and removed all Chrome folders before reinstalling. Installed the Netflix App from the Microsoft store and it also will not run. Also, I was on the phone with Netflix tear 2 support for an hour. They are also stumped.
Chrome and Opera start playing movie for 2 to 3 seconds then give error. Edge give error as soon as I click PLAY. Netflix app and IE just locks up as soon as I click PLAY.
As for as I can tell Windows will not allow widevine content decryption module to run. The only anti virus I have is Malwarebytes and Windows Defender. Below are the logs for the Netflix app, Opera and Chrome.
I also can not run Peacock TV. Same issue. Any help would be greatly appreciated. I really don't want to wipe and reload windows.
Faulting application name: mfpmp.exe, version: 10.0.18362.1, time stamp: 0xfdc096ed
Faulting module name: Windows.Media.Protection.PlayReady.dll, version: 10.0.18362.1198, time stamp: 0x308861ec
Exception code: 0xc000001d
Fault offset: 0x000000000014ecd1
Faulting process id: 0x2af8
Faulting application start time: 0x01d6df0ca7efd6c8
Faulting application path: C:\WINDOWS\system32\mfpmp.exe
Faulting module path: C:\Windows\System32\Windows.Media.Protection.PlayReady.dll
Report Id: d39f81c7-2781-4989-b2ec-6ebd2ad9a30b
Faulting package full name: 4DF9E0F8.Netflix_6.97.752.0_x64__mcm4njqhnhss8
Faulting package-relative application ID: Netflix.App
Faulting application name: opera.exe, version: 73.0.3856.284, time stamp: 0x5fd9a987
Faulting module name: widevinecdm.dll, version: 4.10.1610.0, time stamp: 0x5d9f56c8
Exception code: 0xc0000005
Fault offset: 0x000000000072b363
Faulting process id: 0x2c80
Faulting application start time: 0x01d6df0c39a64643
Faulting application path: C:\Users\Don\AppData\Local\Programs\Opera\73.0.3856.284\opera.exe
Faulting module path: C:\Users\Don\AppData\Roaming\Opera Software\Opera Stable\WidevineCdm\4.10.1610.0\_platform_specific\win_x64\widevinecdm.dll
Report Id: d86b8d59-c219-487c-8a2a-5e91c9063e1f
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: chrome.exe, version: 87.0.4280.88, time stamp: 0x5fc6dfae
Faulting module name: widevinecdm.dll, version: 4.10.1610.0, time stamp: 0x5d9f56c8
Exception code: 0xc0000005
Fault offset: 0x000000000023e024
Faulting process id: 0x2fa0
Faulting application start time: 0x01d6df0adf067a1f
Faulting application path: C:\Program Files\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Program Files\Google\Chrome\Application\87.0.4280.88\WidevineCdm\_platform_specific\win_x64\widevinecdm.dll
Report Id: b6acda17-0af4-402b-9a16-66ff6eceb52b
Faulting package full name:
Faulting package-relative application ID:
Continue reading...
Chrome and Opera start playing movie for 2 to 3 seconds then give error. Edge give error as soon as I click PLAY. Netflix app and IE just locks up as soon as I click PLAY.
As for as I can tell Windows will not allow widevine content decryption module to run. The only anti virus I have is Malwarebytes and Windows Defender. Below are the logs for the Netflix app, Opera and Chrome.
I also can not run Peacock TV. Same issue. Any help would be greatly appreciated. I really don't want to wipe and reload windows.
Faulting application name: mfpmp.exe, version: 10.0.18362.1, time stamp: 0xfdc096ed
Faulting module name: Windows.Media.Protection.PlayReady.dll, version: 10.0.18362.1198, time stamp: 0x308861ec
Exception code: 0xc000001d
Fault offset: 0x000000000014ecd1
Faulting process id: 0x2af8
Faulting application start time: 0x01d6df0ca7efd6c8
Faulting application path: C:\WINDOWS\system32\mfpmp.exe
Faulting module path: C:\Windows\System32\Windows.Media.Protection.PlayReady.dll
Report Id: d39f81c7-2781-4989-b2ec-6ebd2ad9a30b
Faulting package full name: 4DF9E0F8.Netflix_6.97.752.0_x64__mcm4njqhnhss8
Faulting package-relative application ID: Netflix.App
Faulting application name: opera.exe, version: 73.0.3856.284, time stamp: 0x5fd9a987
Faulting module name: widevinecdm.dll, version: 4.10.1610.0, time stamp: 0x5d9f56c8
Exception code: 0xc0000005
Fault offset: 0x000000000072b363
Faulting process id: 0x2c80
Faulting application start time: 0x01d6df0c39a64643
Faulting application path: C:\Users\Don\AppData\Local\Programs\Opera\73.0.3856.284\opera.exe
Faulting module path: C:\Users\Don\AppData\Roaming\Opera Software\Opera Stable\WidevineCdm\4.10.1610.0\_platform_specific\win_x64\widevinecdm.dll
Report Id: d86b8d59-c219-487c-8a2a-5e91c9063e1f
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: chrome.exe, version: 87.0.4280.88, time stamp: 0x5fc6dfae
Faulting module name: widevinecdm.dll, version: 4.10.1610.0, time stamp: 0x5d9f56c8
Exception code: 0xc0000005
Fault offset: 0x000000000023e024
Faulting process id: 0x2fa0
Faulting application start time: 0x01d6df0adf067a1f
Faulting application path: C:\Program Files\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Program Files\Google\Chrome\Application\87.0.4280.88\WidevineCdm\_platform_specific\win_x64\widevinecdm.dll
Report Id: b6acda17-0af4-402b-9a16-66ff6eceb52b
Faulting package full name:
Faulting package-relative application ID:
Continue reading...