S
SimonKitching
Hi, I opened my pc this morning and it was working perfectly fine. Later on after doing some work I went to download a word document from an email and got this message: "The package repository is corrupted". I proceeded to attempt to open other Microsoft Office App files (Excel, PowerPoint etc) all resulting in the same message. Also I always keep the Settings App pinned to my taskbar however the cog thumbnail was no longer appearing as a window and whenever I opened the settings app from start it would periodically crash.
I researched a bit on some Microsoft discussions and found if I placed these commands in the command prompt, I might find a solution:
sfc /scannow
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /online /cleanup-image /startcomponentcleanup
I shall also include what the command prompt script:
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>DISM.exe /Online /Cleanup-image /Scanhealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19041.685
[== 4.9% ]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19041.685
[== 3.8% ]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>DISM.exe /online /cleanup-image /startcomponentcleanup
Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19041.685
Error: 87
An error occurred while processing the command.
Ensure that the command-line arguments are valid. For more information, review the log file.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Something else I did was to go to Settings -> Apps and features -> Microsoft 365 Apps -> Modify -> Online repair. This did not resolve the issue.
I have also checked for updates and restarted my pc multiple times and that did not work either.
Please help, I am a student and I really need to get my work done.
Continue reading...
I researched a bit on some Microsoft discussions and found if I placed these commands in the command prompt, I might find a solution:
sfc /scannow
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /online /cleanup-image /startcomponentcleanup
I shall also include what the command prompt script:
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>DISM.exe /Online /Cleanup-image /Scanhealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19041.685
[== 4.9% ]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19041.685
[== 3.8% ]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>DISM.exe /online /cleanup-image /startcomponentcleanup
Deployment Image Servicing and Management tool
Version: 10.0.19041.572
Image Version: 10.0.19041.685
Error: 87
An error occurred while processing the command.
Ensure that the command-line arguments are valid. For more information, review the log file.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Something else I did was to go to Settings -> Apps and features -> Microsoft 365 Apps -> Modify -> Online repair. This did not resolve the issue.
I have also checked for updates and restarted my pc multiple times and that did not work either.
Please help, I am a student and I really need to get my work done.
Continue reading...