Microsoft Store not opening Code: 0x80131500

A

Andmaruk

Its a long read but I am pulling my not much left hair out. any further help would be very much appreciated.


Microsoft Store not opening Code: 0x80131500



Device name Lounge-PC


Processor Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz

Installed RAM 8.00 GB

Device ID 080A4929-80B4-4EB6-8DC4-DDA7B35D29FD

Product ID 00326-10000-00000-AA244

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display



Edition Windows 10 Home

Version 20H2

Installed on ‎27/‎12/‎2020

OS build 19042.685

Experience Windows Feature Experience Pack 120.2212.551.0



I have had this problem for a few days. I wanted to renew a subscription and noticed MS Store would not open


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after hitting refresh a few times and nothing happens in click report this problem and get pop-up saying “did you mean to swap applications yes or no. I click yes. This opens another window “feedback hub” nothing happens apart from red balls going in a circle.


Next step I looked at the MS Community forum and followed the fix from “Vijay Verma” and I have followed to the letter twice ! AND NOTHIN WORKS

"Snip"

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these options one by one and check after each option.

1. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well

2. Run Windows Store Apps Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

3. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

4. Re-register All Store apps (You will get many Reds, ignore them)
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\


5. Uninstall & Reinstall Store
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\


6. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.

7. Check your Antivirus
Temporarily uninstall / disable AV

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