Printer Queue Issue

D

DennisFlinn

I have this irritating problem with the Windows 10 printer driver, which I can't seem to fix, and wondered if anyone might have some ideas or suggestions. The machine that I'm having the issue with is a Windows 10 Version 20H2 Build 19042.685 system. On my local network, I have an HP 3830 printer, scanner, and copier. There are other windows systems, and in fact, a Chromebook has no problem using the HP to print or scan. However, on this particular laptop, I can't get it to print. It will scan documents without any issues, but an attempt to printer seem ends without any output. There isn't any error message at all. If you watch the printer queue, it will show the file being spooled to the device, print the file, and then deleting it. I have tried stopping and then restarting the printer spooler, but it doesn't change the behavior. I removed then added back the printer, but it also makes no difference. So at this point, I open to any suggestions.

Thanks,
Dennis Flinn

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