A
Alabhya Dhamija
Dear Sir/Madam,
I am using Windows 10 that is updated till today with the latest windows 10 update.
I am encountering this problem for quite a long time now. Whenever I am opening any file / folder on my computer that is saved on my computer and / or are downloading a file from the internet using a browser which asks me the location where I have to save the file, my wifi freezes for 4-5 seconds. This freezing of wifi is particularly causing me problem with the Video Conferencing Apps such as Zoom, Cisco Webex, Vidyo, Vidyo webconnect etc. which freezes for 4-5 seconds whereby neither can I hear or see someone nor can someone hear me or see me (my video freezes for them). Further, with this, there is even a pop-up / message that is displayed on my screen by the video conferencing software that the internet connection is weak. At times, the call gets disconnected and I have to reconnect the call.
I have been facing this problem for almost 6 months now and I have become somewhat used to it, but at times it is very frustrating as it hampers my work if I have to work on a file with having shared my screen with someone else during my WFH over some video conferencing application.
I have tried all the possible solutions mentioned here : Opening File Explorer causes WiFi to cut out and during the System file checker tool, I did not receive any integrity violations.
I have even tried restarting the windows explorer from the task manager and also updated the drivers of my wifi. However, none of the abovementioned solutions that I found on the Microsoft website worked out for me.
Therefore, request you'll to kindly help me with the problem and provide a solution for the same.
I am having 16 GB RAM with AMD Ryzen 7 3750H processor and an NVIDIA GTX 1660ti MaxQ graphic card. My laptop is an ASUS Zephyrus GA502DU. My friend has purchased the same laptop a month after me and he has till date not encountered this problem.
As regards my internet connection and WIFI, there is no problem in the WIFI speed or range. I sit practically next to my WIFI and my download and upload speeds are at an average of 300 MBPS. I can only encounter the problem when I am on a Video conferencing app. And yes, the problem is with all Apps and I have reinstalled them several times.
Thank you
Regards
Alabhya Dhamija
Continue reading...
I am using Windows 10 that is updated till today with the latest windows 10 update.
I am encountering this problem for quite a long time now. Whenever I am opening any file / folder on my computer that is saved on my computer and / or are downloading a file from the internet using a browser which asks me the location where I have to save the file, my wifi freezes for 4-5 seconds. This freezing of wifi is particularly causing me problem with the Video Conferencing Apps such as Zoom, Cisco Webex, Vidyo, Vidyo webconnect etc. which freezes for 4-5 seconds whereby neither can I hear or see someone nor can someone hear me or see me (my video freezes for them). Further, with this, there is even a pop-up / message that is displayed on my screen by the video conferencing software that the internet connection is weak. At times, the call gets disconnected and I have to reconnect the call.
I have been facing this problem for almost 6 months now and I have become somewhat used to it, but at times it is very frustrating as it hampers my work if I have to work on a file with having shared my screen with someone else during my WFH over some video conferencing application.
I have tried all the possible solutions mentioned here : Opening File Explorer causes WiFi to cut out and during the System file checker tool, I did not receive any integrity violations.
I have even tried restarting the windows explorer from the task manager and also updated the drivers of my wifi. However, none of the abovementioned solutions that I found on the Microsoft website worked out for me.
Therefore, request you'll to kindly help me with the problem and provide a solution for the same.
I am having 16 GB RAM with AMD Ryzen 7 3750H processor and an NVIDIA GTX 1660ti MaxQ graphic card. My laptop is an ASUS Zephyrus GA502DU. My friend has purchased the same laptop a month after me and he has till date not encountered this problem.
As regards my internet connection and WIFI, there is no problem in the WIFI speed or range. I sit practically next to my WIFI and my download and upload speeds are at an average of 300 MBPS. I can only encounter the problem when I am on a Video conferencing app. And yes, the problem is with all Apps and I have reinstalled them several times.
Thank you
Regards
Alabhya Dhamija
Continue reading...