Need help fixing BSOD rtwlane.sys and ndis.sys (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Error)

M

MarcBrolly

Hi I have gotten a BSOD error twice as a result of the Realtek PCIEWireless LAN PCI-E NIC driver rtwlane.sys. I have added the errors below. It has randomly crashed twice around 2 weeks apart and I was using microsoft word and had some videos opened on youtube whilst downloading a game on steam. Need this fixed ASAP as I've an online exam tomorrow 1 to 5. I have 2 realtek drivers also installed as I have both a tp link USB network adapater and an internal edimax n300 pcie adapter. Its the PCI-E that is causing problems.


Crash Dump Analysis



Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Tue 05/01/2021 15:50:04 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\010521-6984-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0x40752)
Bugcheck code: 0x1000007E (0xFFFFFFFF80000003, 0xFFFFF800578BFE78, 0xFFFFDD0F7C3663D8, 0xFFFFDD0F7C365C20)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\ndis.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network Driver Interface Specification (NDIS)
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 05/01/2021 15:50:04 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: rtwlane.sys (rtwlane+0x369F32)
Bugcheck code: 0x7E (0xFFFFFFFF80000003, 0xFFFFF800578BFE78, 0xFFFFDD0F7C3663D8, 0xFFFFDD0F7C365C20)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 69657 34593
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 69657 34593, Realtek Semiconductor Corporation ).
Google query: rtwlane.sys Realtek Semiconductor Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED



The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\Minidump\123020-6828-01.dmp





Conclusion



3 crash dumps have been found and analyzed. Only 2 are included in this report. If dump files are found and they could not be analuzed, it means they are corrupted. Because crash dumps are an emergency measure it is not uncommon for this to happen, however often it points to a problem in the storage stack. It is suggested that you run CHKDSK on your system drive to check your drive for errors.
A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

rtwlane.sys (Realtek PCIE NDIS Driver 69657 34593, Realtek Semiconductor Corporation )

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


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