Constant BSOD in newly built PC :( Windows 10 home

M

mordezar

Hey guys so I built a new PC and facing Constant BSOD :(

just today I got 9 BSOD here are the stop code of today.

Kmode Exception Not Handled

APC index mismatch

DPC watchdog violation

Driver IRQL not less or equal what failed: amdppm.sys

please help me fix this :( I really need this computer for this month cause I have several Exams :(


PC Specs:

R5 3600

3060ti

650w gold PSU (seasonic GM-650)

b450 aorus elite

2x8 Tforce night hawk 3600mhz (xmp enabled)

1tb hdd 7200rpm

500gb xpg sx8200 pro NVME

Windows version: Windows 10, 10.0, version 2009, build: 19042

WHOCRASHED REPORT:

Crash Dump Analysis



Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Wed 06/01/2021 2:31:57 pm your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010621-5421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80236A59CD0, 0xFFFFF90EEBF1CFC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 06/01/2021 2:20:36 pm your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010621-5718-01.dmp
This was probably caused by the following module: amdppm.sys (0xFFFFF8054D34C025)
Bugcheck code: 0xD1 (0x2D, 0xFF, 0x0, 0xFFFFF8054D34C025)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\amdppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 06/01/2021 1:54:08 pm your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010621-5000-01.dmp
This was probably caused by the following module: win32kbase.sys (0xFFFFE8E6A04277CC)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFE8E6A04277CC, 0xFFFFF102D32E5350, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32kbase.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Base Win32k Kernel Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 06/01/2021 1:39:11 pm your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010621-5234-02.dmp
This was probably caused by the following module: amdppm.sys (amdppm+0x2ec7)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF804144FA320, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\amdppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.



On Wed 06/01/2021 1:39:11 pm your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntfs.sys (ntfs+0x141e9)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF804144FA320, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Wed 06/01/2021 1:13:38 pm your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010621-5234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x1 (0x77591CFC, 0x0, 0xFFFF, 0xFFFF9C0F00A76B80)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.






Conclusion



6 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


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