Frequent BSOD while opening games only

H

HimanshuNayak7

Every time I open a game like CSGO, valorant, Shadow of tomb raider, it says can't allocate memory or texture loading error or engine error and then the GPU becomes inactive. Then I restart the laptop and it shows me the BSOD screen saying VIDEO DXGKRNL FATAL ERROR. But during normal usage the GPU doesn't fail. Sometimes it opens the games and I can play without any crash but sometimes it crashes and after I restarts it gives me BSOD. I have run so many times GPU stress test and it doesn't fail and even check for errors but no errors and GPU doesn't fail. Btw I already have latest version of windows 10 and all my drivers are up to date. Also I have formatted laptop around 15 times but still no luck.


My PC specs:-

Acer Predator Helios 300 PH315-52

BIOS: V1.12 (type: UEFI)

Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz

NVIDIA GeForce RTX 2060
16 GB RAM

256 GB SSD

1 TB HDD


Here are the minidump and dump files:-

Dxdiag

010721-12031-01.dmp

010821-26453-01.dmp

MEMORY.DMP

Continue reading...
 

Similar threads

S
Replies
0
Views
110
Soumyajit Sadhu
S
C
Replies
0
Views
152
Charlie James Urwin
C
A
Replies
0
Views
145
AdrianAngh1999
A
Back
Top Bottom