R
RyanWill
I’ve been having some problems with my gaming PC and random crashes. What will happen is that I will play certain games, anywhere from 20 seconds up to 5 minutes, and the computer will black screen and restart. When I check the event log, it’s the same message every time. Kernel Power Event 41 task 63. Here is the event report that I get every time.
- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-12-25T04:44:28.0453729Z" />
<EventRecordID>8586</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ryans-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
Here’s my computer specs:
Ryzen 5 3600 (cooled with a Hyper 212, not OCed)
EVGA RTX 3070 (same problem happened with RTX 2070 Super)
MSI Gaming MPG Wifi Mobo
16gb DDR4 3600mhz RAM
Corsair RM 750x
Gigabyte 1440p 170htz monitor
I’ve tried every solution I could find. New CPU cooler (actually had a Corsair H60 and got better temps with the Hyper 212 so I just kept it), new PSU, RAM testing, new GPU (I actually just happened to upgrade but the problem persists) and numerous different driver updates. Hardware synthetically stress tested and no issues with temperature are noticeable. I've tried many of the common power setting adjustment recommendations as well. Windows files scanned for integrity with no issues. BIOS updated to the most stable version. Display driver removed with DDU and reinstalled.
Now notice I said in certain games. Here’s where I’m really confused. COD Modern Warfare. Totally maxed out, averaging 150ish FPS. No problems, never crashes.
Where I notice this behavior is when I play Halo MCC, or Sea of Thieves, this crashing behavior occurs. My only solution that I have found is when I go to my display settings and manually change the refresh rate to 60htz. Then the problem goes away and the games play fine. Same graphical settings, but different max refresh rate obviously. If I leave my display settings at 170htz, but use a frame limit option in game, the crashing returns.
I’m nearly positive that this is a software/ driver issue, however I can’t figure it out for the life of me. While I can certainly live playing my games at 60 FPS, it’s a little annoying that I can’t utilize the hardware that I have. It is also infuriating when I forget to change my refresh rate and open a new game and have to restart my computer.
I also just ran OCCT for 30 minutes and had 1 WHEA error occur. No crash happened, but just this error. Don't know if it is at all related however I figured it's worth a shot to add.
- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>19</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-01-09T03:42:23.8230648Z" />
<EventRecordID>13267</EventRecordID>
<Correlation ActivityID="{33cb224d-7e51-44fa-a5e8-6dc3cb191b45}" />
<Execution ProcessID="4156" ThreadID="3640" />
<Channel>System</Channel>
<Computer>Ryans-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
- <EventData>
<Data Name="ErrorSource">0</Data>
<Data Name="ApicId">0</Data>
<Data Name="MCABank">27</Data>
<Data Name="MciStat">0x982000000002080b</Data>
<Data Name="MciAddr">0x0</Data>
<Data Name="MciMisc">0xd01a0ffe00000000</Data>
<Data Name="ErrorType">10</Data>
<Data Name="TransactionType">256</Data>
<Data Name="Participation">0</Data>
<Data Name="RequestType">0</Data>
<Data Name="MemorIO">2</Data>
<Data Name="MemHierarchyLvl">3</Data>
<Data Name="Timeout">0</Data>
<Data Name="OperationType">256</Data>
<Data Name="Channel">256</Data>
<Data Name="Length">936</Data>
<Data Name="RawData">435045521002FFFFFFFF03000200000002000000A8030000162A0300090115140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB57131B248949139377F4BA8F1E0062805C2A3EE65524137E6D60100000000000000000000000000000000000000000000000058010000C00000000003000001000000ADCC7698B447DB4BB65E16F193C4F3DB0000000000000000000000000000000002000000000000000000000000000000000000000000000018020000800000000003000000000000B0A03EDC44A19747B95B53FA242B6E1D0000000000000000000000000000000002000000000000000000000000000000000000000000000098020000100100000003000000000000011D1E8AF94257459C33565E5CC3F7E8000000000000000000000000000000000200000000000000000000000000000000000000000000007F010000000000000002040000030000100F87000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000007000000000000000000000000000000100F870000080C000B32D87EFFFB8B170000000000000000000000000000000000000000000000000000000000000000B3F8F31CB1C5A249AA595EEF92FFA63C01000000000000009E07C00004000000000000000000000000000000000000000000000000000000000000000000000002000000020000001796717039E6D60100000000000000000000000000000000000000001B0000000B08020000002098000000000000000000000000FE0F1AD00000000000000000000500002E0001000100025A000000007D000000270000000000000000000000000000000000000000000000000010000000000000001000000000000000100000000000000010001B00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>
</EventData>
</Event>
This has been incredibly frustrating and I would really love to find a solution.
Any help or suggestions would be greatly appreciated!
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