Y
yang21
I recently changed to a new monitor ASUS VZ239H (aspect ratio 16:9) via a VGA connection. Before that I was using a 4:3 DELL monitor.
The problem is not able to change the aspect ratio from 4:3 to 16:9 therefore the display is stretched horizontally.
May I know if I need to download a VGA driver or otherwise? what should i do?
Below is some of the DxDiag info. I am not tech-savvy, please please help.
Thank you very much!!
System Information
------------------
Time of this report: 12/30/2020, 19:31:32
Operating System: Windows 10 Pro 32-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
System Manufacturer: Dell Inc
System Model: Dimension E521
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG (type: BIOS)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
------------
DxDiag Notes
------------
Display Tab 1: Your PC is using the Microsoft Basic Display Adapter. For the best experience, get the latest drivers from Windows Update or from your hardware manufacturer's website. For more information search for 'Microsoft Basic Display Adapter'
Sound Tab 1: No problems found.
Input Tab: No problems found.
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Adapter
Manufacturer: (Standard display types)
Chip type: NVIDIA
DAC type: NVIDIA Corporation
Device Type: Display-Only Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_01ED1028&REV_A2
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 991 MB
Dedicated Memory: 0 MB
Shared Memory: 991 MB
Current Mode: 1280 x 1024 (32 bit) (64Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: VZ239
Monitor Id: AUS23CC
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Other
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: c:\windows\system32\driverstore\filerepository\basicdisplay.inf_x86_0e40767f5de695ba\basicdisplay.sys
Driver File Version: 10.00.19041.0001 (English)
Driver Version: 10.0.19041.1
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 6/21/2006 8:00:00 AM, 46592 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71AF4-43CC-11CF-9261-616AAFC2C735}
Vendor ID: 0x1414
Device ID: 0x008C
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: display.inf:10809047d4324726:MSBDA:10.0.19041.1
CI\CC_0300
Rank Of Driver: 00FB2006
Video Accel:
DXVA2 Modes: Unknown
Continue reading...
The problem is not able to change the aspect ratio from 4:3 to 16:9 therefore the display is stretched horizontally.
May I know if I need to download a VGA driver or otherwise? what should i do?
Below is some of the DxDiag info. I am not tech-savvy, please please help.
Thank you very much!!
System Information
------------------
Time of this report: 12/30/2020, 19:31:32
Operating System: Windows 10 Pro 32-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
System Manufacturer: Dell Inc
System Model: Dimension E521
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG (type: BIOS)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
------------
DxDiag Notes
------------
Display Tab 1: Your PC is using the Microsoft Basic Display Adapter. For the best experience, get the latest drivers from Windows Update or from your hardware manufacturer's website. For more information search for 'Microsoft Basic Display Adapter'
Sound Tab 1: No problems found.
Input Tab: No problems found.
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Adapter
Manufacturer: (Standard display types)
Chip type: NVIDIA
DAC type: NVIDIA Corporation
Device Type: Display-Only Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_01ED1028&REV_A2
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 991 MB
Dedicated Memory: 0 MB
Shared Memory: 991 MB
Current Mode: 1280 x 1024 (32 bit) (64Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: VZ239
Monitor Id: AUS23CC
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Other
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: c:\windows\system32\driverstore\filerepository\basicdisplay.inf_x86_0e40767f5de695ba\basicdisplay.sys
Driver File Version: 10.00.19041.0001 (English)
Driver Version: 10.0.19041.1
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 6/21/2006 8:00:00 AM, 46592 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71AF4-43CC-11CF-9261-616AAFC2C735}
Vendor ID: 0x1414
Device ID: 0x008C
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: display.inf:10809047d4324726:MSBDA:10.0.19041.1
CI\CC_0300Rank Of Driver: 00FB2006
Video Accel:
DXVA2 Modes: Unknown
Continue reading...