Windows 10 PC crashes and reboots very frequently

[CRUGR]

My Windows 10 PC has been shutting down and rebooting quite frequently for the last about 6 months or so.

Version 1909 (OS Build 18363. 1256)

System Event log always indicates it's EventID 41 with BugcheckCode 10 (i.e. 0xA)

More often than not this seems to happen when the Acronis True Image 2020 application is backing up my files to a NAS although I've seen this happening even when Acronis is not doing running any backups.

This crash with a blue screen occurs every 3 or 4 days. Sometimes it happens twice within 30 mins.

The Stop Code is always: IRQL NOT LESS OR EQUAL

Below are typical details I can see in Event Viewer.



- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-12-01T00:14:38.559549800Z" />
<EventRecordID>151710</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>MyWin10PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0x1c</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff8072137757e</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">5</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>

</Event>


I would appreciate any suggestions on how to find out the root cause.

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