Wifi Adapter is not updating/being recognized

M

Marshall M.

System details pertinent to the problem: WIndows 10 home OS, Ryzen 3600X CPU, Asus prime X470 motherboard, TP link TX50E wifi 6 and bluetooth adapter.


So, I have all the correct indications of the network adapter drivers not being installed (i.e. The drivers for this device are not installed. (Code 28), There are no compatible drivers for this device. To find a driver for this device, click Update Driver.).

Other indications: When I go to control panel>all control panel items>network connections, I only see the LAN connection from my motherboard and the bluetooth connection (which is not connected). The Wifi adapter is not displayed at all. When I go to network settings and go to the network troubleshooter I recieve the following results:


Windows could not automatically detect this network's proxy settings. Then it says detected...

The network diagnostics log shows the following file name: 3BCAA14-686-E-41D5-BB95-F3DB1B657721.Diagnose.0.etl This file name doesn't do anything meaningful.


Corrective action taken:

1) I've checked the location of the drivers in the system storage, verified they are up to date, ran the intel driver manager repair tool (Intel PROSet/Wireless Software v21.10.1).

2) I've uninstalled the device from device manager and Action>Scan for hardware change with the same above results.

3) I've physically uninstalled and reinstalled the adapter itself.

4) I've reset the network proxy back to ip6.

5) I replaced the adapter.

Currently the internet is being supplied to my system via Ethernet cable to an Asus RT-AC86U wifi 6 router.


I'm unsure if the motherboard is not correctly recognizing the wifi adapter or if windows 10 is not recognizing that there is a device installed into the system.


I've been dealing with the issue for a month now. Highly annoying...


Please help.

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