R
Ryan_Mayer
Hey All,
Thanks in advance for reading about my issue.
PROBLEM:
This issue has happened three or four times now over the past year and a half and what I did to "fix" it previously, didn't work the following times. I've attached a screencap from my phone of what I see when the issue happens. The screen just changes to the vertical lines and I can't do anything. Nothing seems to work aside from a forced reboot. Before it was kind of random when it happened, very infrequent and impossible to recreate.
The first time this happened, I don't know exactly what "fixed" the issue but everything seemed to be back to normal after running all the tests/scans mentioned below.
The time after that, I just did a reinstall of Windows after a tech guy from a company called 'Nerds on Site' couldn't figure out the issue and just recommended this action.
The last time, I restored from a previous point and that seemed to correct the issue for a while.
Now, I can't even get to the login screen before this happens. Sometimes, just a flash of it and then the coloured screen with vertical lines. I've tried what feels like everything, I'm at a complete loss and definitely feeling defeated.
*System info and Troubleshooting are after the image.
Here's the closeup view of what happens when things go wrong:
The colour doesn't matter, that seems to just be dependant on whatever the desktop image's colours are.
SYSTEM:
Processor Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz 3.39 GHz
RAM 16.0 GB
64-bit operating system, x64-based processor
OS: Edition Windows 10 Pro / Version 20H2 / Build 19042.685
Display: AMD Radeon R9 200 Series
Sound: AMD High Definition Audio Device
Sound: Realtek High Definition Audio
Hard Drive: NTFS, 463.73GB, Not compressed
Malware: Malwarebytes
AntiVirus: Avast
Nothing new installed lately (software nor hardware)
TROUBLESHOOTING:
I can get into my computer via Safe Mode with Networking and I have run the above scans as well. Checking the CBS.log file for "corrupt" I found this three times: Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]. After searching on Google, none of the solutions worked.
I can't replicate the issue in Safe Mode.
Any advice would be incredibly helpful so that I can actually pinpoint the exact problem!
THANK YOU!
Continue reading...
Thanks in advance for reading about my issue.
PROBLEM:
This issue has happened three or four times now over the past year and a half and what I did to "fix" it previously, didn't work the following times. I've attached a screencap from my phone of what I see when the issue happens. The screen just changes to the vertical lines and I can't do anything. Nothing seems to work aside from a forced reboot. Before it was kind of random when it happened, very infrequent and impossible to recreate.
The first time this happened, I don't know exactly what "fixed" the issue but everything seemed to be back to normal after running all the tests/scans mentioned below.
The time after that, I just did a reinstall of Windows after a tech guy from a company called 'Nerds on Site' couldn't figure out the issue and just recommended this action.
The last time, I restored from a previous point and that seemed to correct the issue for a while.
Now, I can't even get to the login screen before this happens. Sometimes, just a flash of it and then the coloured screen with vertical lines. I've tried what feels like everything, I'm at a complete loss and definitely feeling defeated.
*System info and Troubleshooting are after the image.
Here's the closeup view of what happens when things go wrong:
The colour doesn't matter, that seems to just be dependant on whatever the desktop image's colours are.
SYSTEM:
Processor Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz 3.39 GHz
RAM 16.0 GB
64-bit operating system, x64-based processor
OS: Edition Windows 10 Pro / Version 20H2 / Build 19042.685
Display: AMD Radeon R9 200 Series
Sound: AMD High Definition Audio Device
Sound: Realtek High Definition Audio
Hard Drive: NTFS, 463.73GB, Not compressed
Malware: Malwarebytes
AntiVirus: Avast
Nothing new installed lately (software nor hardware)
TROUBLESHOOTING:
- Checked around a gazillion articles online;
- Restored from a previous point;
- Checked that Windows and all drivers are up to date;
- Ran several system file check (SFC) scans and repair system files;
- Ran DISM (checkhealth/scanhealth);
- Unplugged external hard drives and fans;
- Changed Resolution on Monitor (I'm trying anything over here);
- Looked for the "Minidump" folder, but it wasn't there (saw this in an article);
- Did a Clean Boot and unchecked all services;
I can get into my computer via Safe Mode with Networking and I have run the above scans as well. Checking the CBS.log file for "corrupt" I found this three times: Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]. After searching on Google, none of the solutions worked.
I can't replicate the issue in Safe Mode.
Any advice would be incredibly helpful so that I can actually pinpoint the exact problem!
THANK YOU!
Continue reading...