B
Bnom
Hello all,
I could really really use some help/advice as I am new to the PC community and am on the verge of insanity.
I just built a PC a week ago and it has been running perfect since a couple days ago, temperatures were running cool. It started with the blue screen of death with the Stop Code: APC_INDEX_MISMATCH. This would happen randomly, usually when alt tabbing out of games such as Warzone. It progressed and since then has gotten much worse.
Yesterday I was playing warzone and my entire system restarted. Usually the reboot is fine, but once I logged in, the system rebooted again and again. It is now to the point where it will run idle in both normal and safe mode, but any applications or system programs I try to run instantly causes a shutdown. I decided to uninstall Warzone since that seemed to be running when reboots happened, but this did not seem to solve anything. I also tried to update my drivers but this caused my PC to crash and reload.
I did a little research and performed multiple troubleshooting things. I did a "Clean boot", used sfc /scannow (encountered no issues, but now I cant even fully run that without the system rebooting), tried to run DISM /Online /Cleanup-Image /CheckHealth and the other commands that follow but the system shutdown, and I ran memtest86 with no error found in the first round of 13 test. I opened the Event Log to see if I could see any errors which I did but the most recent were Critical: Kernal-Power and Error: DistributedCOM 10005.
It got to the point where I wanted to just reset windows and start fresh but I can't do that because when it starts reinstalling the PC restarts and fails to reset windows. I have tried reinstalling from the windows installer on a USB stick and the same issue occurs. I want to rule out system errors because the problem could lie within the hardware. If I am unable to Re-Install windows I am at a lost of to reset it.
I decided that today I will try a couple things which could help.
1.) Restore BIOS - Earlier yesterday I switched all of my fans to PWM instead of Auto. This may not be the cause but it would be worth a shot since all of the happened after that change.
2.) Remove power to GPU and connect HDMI to Motherboard - I would like to try to eliminate any graphics card issues. I would update my GPU driver but the PC restarts when trying to do this.
3.) Test new power supply
Here are my PC specs just incase it helps... PLEASE SAVE ME.
CPU: AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor
CPU Cooler: NZXT Kraken X73 73.11 CFM Liquid CPU Cooler ($179.99 @ Amazon)
Motherboard: Asus ROG STRIX B550-A GAMING ATX AM4 Motherboard ($180.00)
Memory: G.Skill Trident Z Neo 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory ($129.99 @ Newegg)
Storage: Samsung 970 Evo 1 TB M.2-2280 NVME Solid State Drive ($139.99 @ Amazon)
Video Card: Asus GeForce RTX 3070 8 GB STRIX GAMING Video Card
Case: Lian Li PC-O11 Dynamic ATX Full Tower Case ($159.98 @ Newegg)
Power Supply: Corsair RMx White (2018) 750 W 80+ Gold Certified Fully Modular ATX Power Supply ($214.88 @ Amazon)
Case Fan: Lian Li UNI SL120 58.54 CFM 120 mm Fans 3-Pack ($80.00)
Case Fan: Lian Li UNI SL120 58.54 CFM 120 mm Fans 3-Pack ($80.00)
Monitor: LG 27GL83A-B 27.0" 2560x1440 144 Hz Monitor ($379.99 @ Amazon)
Mouse: Logitech G502 HERO Wired Optical Mouse ($39.99 @ Best Buy)
I will try anything so please send any suggestions. Any software's to use, I plan on downloading HWMonitor
Continue reading...
I could really really use some help/advice as I am new to the PC community and am on the verge of insanity.
I just built a PC a week ago and it has been running perfect since a couple days ago, temperatures were running cool. It started with the blue screen of death with the Stop Code: APC_INDEX_MISMATCH. This would happen randomly, usually when alt tabbing out of games such as Warzone. It progressed and since then has gotten much worse.
Yesterday I was playing warzone and my entire system restarted. Usually the reboot is fine, but once I logged in, the system rebooted again and again. It is now to the point where it will run idle in both normal and safe mode, but any applications or system programs I try to run instantly causes a shutdown. I decided to uninstall Warzone since that seemed to be running when reboots happened, but this did not seem to solve anything. I also tried to update my drivers but this caused my PC to crash and reload.
I did a little research and performed multiple troubleshooting things. I did a "Clean boot", used sfc /scannow (encountered no issues, but now I cant even fully run that without the system rebooting), tried to run DISM /Online /Cleanup-Image /CheckHealth and the other commands that follow but the system shutdown, and I ran memtest86 with no error found in the first round of 13 test. I opened the Event Log to see if I could see any errors which I did but the most recent were Critical: Kernal-Power and Error: DistributedCOM 10005.
It got to the point where I wanted to just reset windows and start fresh but I can't do that because when it starts reinstalling the PC restarts and fails to reset windows. I have tried reinstalling from the windows installer on a USB stick and the same issue occurs. I want to rule out system errors because the problem could lie within the hardware. If I am unable to Re-Install windows I am at a lost of to reset it.
I decided that today I will try a couple things which could help.
1.) Restore BIOS - Earlier yesterday I switched all of my fans to PWM instead of Auto. This may not be the cause but it would be worth a shot since all of the happened after that change.
2.) Remove power to GPU and connect HDMI to Motherboard - I would like to try to eliminate any graphics card issues. I would update my GPU driver but the PC restarts when trying to do this.
3.) Test new power supply
Here are my PC specs just incase it helps... PLEASE SAVE ME.
CPU: AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor
CPU Cooler: NZXT Kraken X73 73.11 CFM Liquid CPU Cooler ($179.99 @ Amazon)
Motherboard: Asus ROG STRIX B550-A GAMING ATX AM4 Motherboard ($180.00)
Memory: G.Skill Trident Z Neo 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory ($129.99 @ Newegg)
Storage: Samsung 970 Evo 1 TB M.2-2280 NVME Solid State Drive ($139.99 @ Amazon)
Video Card: Asus GeForce RTX 3070 8 GB STRIX GAMING Video Card
Case: Lian Li PC-O11 Dynamic ATX Full Tower Case ($159.98 @ Newegg)
Power Supply: Corsair RMx White (2018) 750 W 80+ Gold Certified Fully Modular ATX Power Supply ($214.88 @ Amazon)
Case Fan: Lian Li UNI SL120 58.54 CFM 120 mm Fans 3-Pack ($80.00)
Case Fan: Lian Li UNI SL120 58.54 CFM 120 mm Fans 3-Pack ($80.00)
Monitor: LG 27GL83A-B 27.0" 2560x1440 144 Hz Monitor ($379.99 @ Amazon)
Mouse: Logitech G502 HERO Wired Optical Mouse ($39.99 @ Best Buy)
I will try anything so please send any suggestions. Any software's to use, I plan on downloading HWMonitor
Continue reading...