New gaming PC crashes and reboots whenever I launch a 3D game

A

Axis910

Hi everyone!

I recently purchased an HP Omen 30L gaming PC. It's got Ryzen 7, 16GB Ram, and Nvidia GEForce RTX 2060 Super. Played games perfectly without any problem for a week, and then suddenly problems arise. The PC would crash and reboot whenever I launch a 3d-intense game. But would run well with other apps, even lite 3D games.

All drivers (graphics card, windows) are update to date. Even carried out factory reset. No help.

Thanks!

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