K
KarolWojcik
Hello,
I'm struggling with blue screens on my DELL Inspiron 15-3567, Intel i5-7200U, 4Gb RAM, AMD RADEON R5 M330. I having BSOD a few times a day every couple of hour.
First I made some reserch about the problem and I changed my HDD for a SSD, because it was a good oportunity to make a fresh instal of windows and eliminate any HDD problems. After instalation I only made an update and I installed a missing Intel chipset driver from DELL site.
Unfortunately it doesn't solve the problem so the next step was to check RAM. I run two full Windows Memory Diagnostic and after 8 hours of working event viewer gave me no error.
Next thing was to chcek drivers by VERIFIER according to link below.
www.bing.com
I let VERIFIER work for a 2 days with some BSOD meanwhile of corse but there was no results.
Sometimes after restart I had to make a windows recovery, or there was a problem with keyboar/touchpad - didn't worked.
Today I had nothing to lose and I installed completly fresh windows again. I didn't installed any updates or drivers and the problem still exists. I didn't installed any further updates because I decided to ask for your help.
When PC restarts there is a few types errors/warnings but mostly there is a KERNEL POWER (41):
- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-01-14T18:47:26.2159939Z" />
<EventRecordID>886</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-QBCEVI1</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0x8</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff80273012281</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
Here you have a link to MINIDUMP from today:
1drv.ms
Here is link to the MINIDUMPs from fresh instalation on SDD with updates and chipset drivers:
1drv.ms
I will be grateful for any help.
Continue reading...
I'm struggling with blue screens on my DELL Inspiron 15-3567, Intel i5-7200U, 4Gb RAM, AMD RADEON R5 M330. I having BSOD a few times a day every couple of hour.
First I made some reserch about the problem and I changed my HDD for a SSD, because it was a good oportunity to make a fresh instal of windows and eliminate any HDD problems. After instalation I only made an update and I installed a missing Intel chipset driver from DELL site.
Unfortunately it doesn't solve the problem so the next step was to check RAM. I run two full Windows Memory Diagnostic and after 8 hours of working event viewer gave me no error.
Next thing was to chcek drivers by VERIFIER according to link below.
driver verifier tracking down - Bing
Intelligent search from Bing makes it easier to quickly find what you’re looking for and rewards you.
Sometimes after restart I had to make a windows recovery, or there was a problem with keyboar/touchpad - didn't worked.
Today I had nothing to lose and I installed completly fresh windows again. I didn't installed any updates or drivers and the problem still exists. I didn't installed any further updates because I decided to ask for your help.
When PC restarts there is a few types errors/warnings but mostly there is a KERNEL POWER (41):
- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-01-14T18:47:26.2159939Z" />
<EventRecordID>886</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-QBCEVI1</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0x8</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff80273012281</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
Here you have a link to MINIDUMP from today:
Microsoft OneDrive
1drv.ms
Here is link to the MINIDUMPs from fresh instalation on SDD with updates and chipset drivers:
Microsoft OneDrive
1drv.ms
I will be grateful for any help.
Continue reading...