Microsoft Lifecam 5001 no longer recognized in Windows 10

[AliAbbas2303]

After the recent windows updates my Microsoft Lifecam 5001 is no longer recognized by windows. Windows 10 does not even see this as a camera / mic any longer instead i see a "Unknown USB Device (Port Reset Failed)" with a yellow triangle in the device manager.


1. I have tried uninstalling the device, restarting the machine several times--no go.

2. I have tried to download the Life cam 3.6, as well as the HD5001 firmware update and run it in compatibility mode for windows 7--both options failed.


I am running

Windows Version 20H2 (OS Build 19042.746)


the lifecam default driver that windows 10 loads by its self is

Driver Date: 6/21/2006

Driver Version: 10.0.19041.488


If i go into the properties of the device and then go to the events, this is what i see.


Device USB\VID_0000&PID_0001\6&372d363e&0&2 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_05AC&PID_1281\CPID:7000_CPRV:11_CPFM:03_SCEP:01_BDID:06_ECID:000D286E30A3A6BA_IBFL:1C_SRNM:[DNPNMT33G5MF]

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Location Path: PCIROOT(0)#PCI(1D00)#USBROOT(0)#USB(1)#USB(2)

Migration Rank: 0xF000FFFFFFFF0032

Present: false

Status: 0xC0000719




Please Help.

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