S
simaly78
Dear Community Gurus,
Happy New Year, hope everyone is staying healthy. Could you please advise with my hibernation issues on Win 10 Pro? We've been unable to tackle this w/ Lenovo support in the last 2 weeks.
Situation:
- Brand new Lenovo Legion 5.
- I added an extra SSD into it (Samsung - nVme M2)
- Clean install of Win 10 Pro
- Latest drivers - Win Updates, nVidia drivers, AMD chipset drivers, other drivers by Lenovo etc.
The issue:
- [MINOR] Conservation mode in Lenovo Vantage doesn't work (i.e. with A/C plugged, battery keeps on charging over 70%)
- Hibernation does not work at all. If I click Start -> Power -> Hibernate, the screen just blinks. All LEDs remain on, fans on, sometimes the PC goes to lock screen. But it does not 'shut down'.
- The PC started waking itself at night for no reason. I checked 'powercfg -devicequery wake_armed' and it is empty. Same for 'powercfg -requests'. Sleep Study report HTML (happy to share) contains an 'Abnormal Shutdown' event a couple of times a day, especially at night. Looking into Event Viewer, the below events caught my eye:
<log>
[Information] - The system time has changed to {...}. Change Reason: System time synchronized with the hardware clock. Process: '' (PID 4). // the 1st event occurring deep in the night as the PC wakes up
[Information] - Firmware S3 times. ResumeCount: 4, FullResume: 535, AverageResume: 526
[Information] - The \Device\NDMP3 service entered the Intel(R) Wi-Fi 6 AX200 160MHz state. // WLAN-related -> I updated WLAN drivers w/ the latest from Lenovo website, no change
[Information] - 7010 - driver enabled (miniport init)
[Information] - 7017 - secure boot (SB) configuration
[Information ] - WLAN Extensibility Module has successfully started. Module Path: C:\WINDOWS\system32\IntelIHVRouter08.dll
[Information] - The system has returned from a low power state.
*** [Error] volmg ~ The system could not sucessfully load the crash dump driver. ***
</log>
Fixes tried:
- Very many... listing them all would take long so I'd rather wait for your suggestions first
- Last hope was installing an Samsung nVme driver which had been suggested in this related thread (my issue and HW is a very close match, with the exception I'm not running RAID). I've also tried other fixes mentioned there to no avail.
Thank you in advance for having a think.
Continue reading...
Happy New Year, hope everyone is staying healthy. Could you please advise with my hibernation issues on Win 10 Pro? We've been unable to tackle this w/ Lenovo support in the last 2 weeks.
Situation:
- Brand new Lenovo Legion 5.
- I added an extra SSD into it (Samsung - nVme M2)
- Clean install of Win 10 Pro
- Latest drivers - Win Updates, nVidia drivers, AMD chipset drivers, other drivers by Lenovo etc.
The issue:
- [MINOR] Conservation mode in Lenovo Vantage doesn't work (i.e. with A/C plugged, battery keeps on charging over 70%)
- Hibernation does not work at all. If I click Start -> Power -> Hibernate, the screen just blinks. All LEDs remain on, fans on, sometimes the PC goes to lock screen. But it does not 'shut down'.
- The PC started waking itself at night for no reason. I checked 'powercfg -devicequery wake_armed' and it is empty. Same for 'powercfg -requests'. Sleep Study report HTML (happy to share) contains an 'Abnormal Shutdown' event a couple of times a day, especially at night. Looking into Event Viewer, the below events caught my eye:
<log>
[Information] - The system time has changed to {...}. Change Reason: System time synchronized with the hardware clock. Process: '' (PID 4). // the 1st event occurring deep in the night as the PC wakes up
[Information] - Firmware S3 times. ResumeCount: 4, FullResume: 535, AverageResume: 526
[Information] - The \Device\NDMP3 service entered the Intel(R) Wi-Fi 6 AX200 160MHz state. // WLAN-related -> I updated WLAN drivers w/ the latest from Lenovo website, no change
[Information] - 7010 - driver enabled (miniport init)
[Information] - 7017 - secure boot (SB) configuration
[Information ] - WLAN Extensibility Module has successfully started. Module Path: C:\WINDOWS\system32\IntelIHVRouter08.dll
[Information] - The system has returned from a low power state.
*** [Error] volmg ~ The system could not sucessfully load the crash dump driver. ***
</log>
Fixes tried:
- Very many... listing them all would take long so I'd rather wait for your suggestions first
- Last hope was installing an Samsung nVme driver which had been suggested in this related thread (my issue and HW is a very close match, with the exception I'm not running RAID). I've also tried other fixes mentioned there to no avail.
Windows 10 unable to hibernate - The system could not sucessfully load the crash dump driver.
Sometimes, not every time, my computer is not able to enter hibernate. When I close the laptop lid or select hibernate from the start menu, the laptop screen will go dark (not off, backlight is still
answers.microsoft.com
Thank you in advance for having a think.
Continue reading...