Help! Power Driver State Failure Bug Check Issue

[AndrewDembeck]

Hello, I keep getting this bug check error on my computer running Windows 10. This bug check will usually occur in the early AM hours and always when it's in sleep mode. This started occurring after I downloaded the 20H2 update back in November. I've been working with Microsoft tech support via phone since December and they have had me do custom installations and basic re installations of Windows 10 and I'm still experiencing the issue. Could someone please point me in the right direction in finding a solution. Thanks!


Model: Sony VAIO Tap 21 (SVT21217CXB)


Power Driver State Failure:

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 1/15/2021 7:38:01 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: amd529-Vaiotap21
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000004, 0x000000000000012c, 0xffffe10741785300, 0xfffff8006afec880). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 011a4bef-e353-4eb0-b057-f492e8d54ab2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-01-16T00:38:01.7061915Z" />
<EventRecordID>13480</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>amd529-Vaiotap21</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000009f (0x0000000000000004, 0x000000000000012c, 0xffffe10741785300, 0xfffff8006afec880)</Data>
<Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
<Data Name="param3">011a4bef-e353-4eb0-b057-f492e8d54ab2</Data>
</EventData>
</Event>

Continue reading...