My Asus laptop does not charge when i plugged it in.

[Wong Jun xian]

I don't know whether it's my hardware or the Windows OS but I highly doubt it is the Windows OS. Can someone help?

This is my battery report.

Battery report

COMPUTER NAME	LAPTOP-JN9HHFU1
SYSTEM PRODUCT NAME	ASUSTeK COMPUTER INC. VivoBook S15 X530UN
BIOS	X530UN.305 05/21/2019
OS BUILD	18362.1.amd64fre.19h1_release.190318-1202
PLATFORM ROLE	Mobile
CONNECTED STANDBY	Not supported
REPORT TIME	2021-01-1620:13:20

Installed batteries

Information about each currently installed battery

NAME	ASUS Battery
MANUFACTURER	ASUSTeK
SERIAL NUMBER	-
CHEMISTRY	LIon
DESIGN CAPACITY	42,103 mWh
FULL CHARGE CAPACITY	23,948 mWh
CYCLE COUNT	218

Recent usage
Power states over the last 3 days

2021-01-1514:24:00	Suspended​	93 %​	21,851 mWh​
14:51:30	Active​	AC​	93 %​	21,898 mWh​
14:51:54	Suspended​	93 %​	21,898 mWh​
14:52:32	Active​	AC​	93 %​	22,076 mWh​
2021-01-1618:29:00	Suspended​	93 %​	22,076 mWh​
20:11:37	Active​	AC​	93 %​	22,301 mWh​
20:13:20	Report generated​	AC​	93 %​	22,301 mWh​

Battery usage
Battery drains over the last 3 days

-​

-​

-​

-​

-​

Usage history
History of system usage on AC and battery

2021-01-11	-​	-​	1:42:53​	-​
2021-01-12	-​	-​	6:40:27​	-​
2021-01-13	-​	-​	23:57:35​	-​
2021-01-14	-​	-​	23:59:59​	-​
2021-01-15	-​	-​	23:31:50​	-​

Battery capacity history
Charge capacity history of the system's batteries

2021-01-11	23,557 mWh​	42,103 mWh​
2021-01-12	23,567 mWh​	42,103 mWh​
2021-01-13	23,593 mWh​	42,103 mWh​
2021-01-14	23,593 mWh​	42,103 mWh​
2021-01-15	23,615 mWh​	42,103 mWh​

Battery life estimates
Battery life estimates based on observed drains

2021-01-11	-​	-​	-​	-​
2021-01-12	-​	-​	-​	-​
2021-01-13	-​	-​	-​	-​
2021-01-14	-​	-​	-​	-​
2021-01-15	-​	-​	-​	-​

Current estimate of battery life based on all observed drains since OS install

Since OS install

-​

-​

-​

- ​

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