BlueScreen 9f caused by DRIVER_POWER_STATE_FAILURE: Please help!

S

speedracer221

Hello!


I have been having quite some trouble with my laptop randomly restarting at times and I have found that there is a Blue Screen Error every single time in the reliability history as well as problem reports.


The dump file is here:



Another dump file from one day ago:



I've attached the reliability monitor report below:


Source

Windows



Summary

Shut down unexpectedly



Date

‎1/‎16/‎2021 5:48 PM



Status

Not reported



Problem signature

Problem Event Name: BlueScreen

Code: 9f

Parameter 1: 5

Parameter 2: ffffba89fee072c0

Parameter 3: ffffba89fed91830

Parameter 4: 0

OS version: 10_0_19042

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19042.2.0.0.768.100

Locale ID: 1033



Please help me with this, it randomly shuts off while I'm working and I end up losing all of my data. I believe it could be one of the drivers but BlueScreenView says it's ntoskrnl.exe:


011521-13750-01.dmp 1/15/2021 2:30:54 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000005 ffffd501`e92e3680 ffffd501`eb1c8b20 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3f5780 x64 ntoskrnl.exe+3f5780 C:\Windows\Minidump\011521-13750-01.dmp 8 15 19041 662,524 1/15/2021 2:31:48 PM

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