S
speedracer221
Hello!
I have been having quite some trouble with my laptop randomly restarting at times and I have found that there is a Blue Screen Error every single time in the reliability history as well as problem reports.
The dump file is here:
1drv.ms
Another dump file from one day ago:
1drv.ms
I've attached the reliability monitor report below:
Source
Windows
Summary
Shut down unexpectedly
Date
1/16/2021 5:48 PM
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 5
Parameter 2: ffffba89fee072c0
Parameter 3: ffffba89fed91830
Parameter 4: 0
OS version: 10_0_19042
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19042.2.0.0.768.100
Locale ID: 1033
Please help me with this, it randomly shuts off while I'm working and I end up losing all of my data. I believe it could be one of the drivers but BlueScreenView says it's ntoskrnl.exe:
011521-13750-01.dmp 1/15/2021 2:30:54 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000005 ffffd501`e92e3680 ffffd501`eb1c8b20 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3f5780 x64 ntoskrnl.exe+3f5780 C:\Windows\Minidump\011521-13750-01.dmp 8 15 19041 662,524 1/15/2021 2:31:48 PM
Continue reading...
I have been having quite some trouble with my laptop randomly restarting at times and I have found that there is a Blue Screen Error every single time in the reliability history as well as problem reports.
The dump file is here:
OneDrive
1drv.ms
Another dump file from one day ago:
OneDrive
1drv.ms
I've attached the reliability monitor report below:
Source
Windows
Summary
Shut down unexpectedly
Date
1/16/2021 5:48 PM
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 5
Parameter 2: ffffba89fee072c0
Parameter 3: ffffba89fed91830
Parameter 4: 0
OS version: 10_0_19042
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19042.2.0.0.768.100
Locale ID: 1033
Please help me with this, it randomly shuts off while I'm working and I end up losing all of my data. I believe it could be one of the drivers but BlueScreenView says it's ntoskrnl.exe:
011521-13750-01.dmp 1/15/2021 2:30:54 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000005 ffffd501`e92e3680 ffffd501`eb1c8b20 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+3f5780 x64 ntoskrnl.exe+3f5780 C:\Windows\Minidump\011521-13750-01.dmp 8 15 19041 662,524 1/15/2021 2:31:48 PM
Continue reading...