Computer crashes after hibernating

A

ab_530

My computer often has a system crash when hibernating, I have tried installing windows updates and driver updates but the problem still persists. Can anyone pinpoint the problem? Here is the output from running !analyze -v on a memory.dmp file that is created upon restart.


0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
DISPATCH_LEVEL or above. The offending component can usually be
identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: fffff8053b2fa320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: TickPeriods ***
*** ***
*************************************************************************
DBGHELP: SharedUserData - virtual symbol module
SYMSRV: BYINDEX: 0xD
C:\ProgramData\Dbg\sym
win32k.sys
E87370BB9a000
SYMSRV: PATH: C:\ProgramData\Dbg\sym\win32k.sys\E87370BB9a000\win32k.sys
SYMSRV: RESULT: 0x00000000
DBGHELP: C:\ProgramData\Dbg\sym\win32k.sys\E87370BB9a000\win32k.sys - OK
DBGENG: C:\ProgramData\Dbg\sym\win32k.sys\E87370BB9a000\win32k.sys - Mapped image memory
SYMSRV: BYINDEX: 0xE
C:\ProgramData\Dbg\sym
win32k.pdb
ED706A38659240A066E6FB19B994BAAA1
SYMSRV: PATH: C:\ProgramData\Dbg\sym\win32k.pdb\ED706A38659240A066E6FB19B994BAAA1\win32k.pdb
SYMSRV: RESULT: 0x00000000
DBGHELP: win32k - public symbols
C:\ProgramData\Dbg\sym\win32k.pdb\ED706A38659240A066E6FB19B994BAAA1\win32k.pdb
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 12531e not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124920 not present in the dump file. Type ".hh dbgerr004" for details
Page 124921 not present in the dump file. Type ".hh dbgerr004" for details
Page 124921 not present in the dump file. Type ".hh dbgerr004" for details
Page 124921 not present in the dump file. Type ".hh dbgerr004" for details
Page 124921 not present in the dump file. Type ".hh dbgerr004" for details
Page 124921 not present in the dump file. Type ".hh dbgerr004" for details
Page 124921 not present in the dump file. Type ".hh dbgerr004" for details

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 6155

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on T495

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 6195

Key : Analysis.Memory.CommitPeak.Mb
Value: 98

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 133

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff8053b2fa320

BUGCHECK_P4: 0

DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

TRAP_FRAME: fffff8053d316560 --
(.trap 0xfffff8053d316560)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000014 rbx=0000000000000000 rcx=0000000000000006
rdx=0000000000000005 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8053a877cc6 rsp=fffff8053d3166f0 rbp=fffff8053d3168e0
r8=0000000000000000 r9=fffff8053d316820 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po cy
nt!KeAndAffinityEx+0xc6:
fffff805`3a877cc6 4d895cd108 mov qword ptr [r9+rdx*8+8],r11 ds:fffff805`3d316850=0000000000000000
Resetting default scope

BLACKBOXACPI: 1 (
!blackboxacpi)


BLACKBOXBSD: 1 (
!blackboxbsd)


BLACKBOXNTFS: 1 (
!blackboxntfs)


BLACKBOXPNP: 1 (
!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

DPC_STACK_BASE: FFFFF8053D316FB0

STACK_TEXT:
fffff805`3d31dc88 fffff805`3aa3aa0c : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff805`3b2fa320 : nt!KeBugCheckEx
fffff805`3d31dc90 fffff805`3a87541d : 0000149c`b7e1d500 fffff805`3459a180 00000000`00000246 00000000`0013ecaa : nt!KeAccumulateTicks+0x1c880c
fffff805`3d31dcf0 fffff805`3a8759c1 : 00000000`00000016 00000000`000be03b fffff805`3459a180 00000000`00000001 : nt!KiUpdateRunTime+0x5d
fffff805`3d31dd40 fffff805`3a86f833 : fffff805`3459a180 00000000`00000000 fffff805`3b2315d8 00000000`00000000 : nt!KiUpdateTime+0x4a1
fffff805`3d31de80 fffff805`3a8781f2 : fffff805`3d316560 fffff805`3d3165e0 fffff805`3d316500 00000000`00000002 : nt!KeClockInterruptNotify+0x2e3
fffff805`3d31df30 fffff805`3a927ef5 : 0000002f`811d42c3 fffff805`3b2f39a0 fffff805`3b2f3a50 ffffe401`577e4500 : nt!HalpTimerClockInterrupt+0xe2
fffff805`3d31df60 fffff805`3a9f722a : fffff805`3d3165e0 fffff805`3b2f39a0 0000149c`55b6a4b8 fffff805`3d316980 : nt!KiCallInterruptServiceRoutine+0xa5
fffff805`3d31dfb0 fffff805`3a9f7797 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff805`3d316560 fffff805`3a877cc6 : c76d320f`4132e311 bec27731`cccf6660 358d52b0`a60417cb 086b2d47`0214baa7 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff805`3d3166f0 fffff805`3aa6591b : 00000000`00000000 fffff805`3d316ee0 00000000`00000000 00000000`00000000 : nt!KeAndAffinityEx+0xc6
fffff805`3d3167e0 fffff805`3a878610 : 00000000`00000000 00000000`00000000 fffff805`00000001 fffff805`00000000 : nt!PpmParkReportParkedCores+0x168f2b
fffff805`3d316a50 fffff805`3a8780d6 : 00000000`00000000 00000000`00000000 fffff805`3d316cb0 fffff805`3d316ee0 : nt!PpmCheckRun+0x40
fffff805`3d316ac0 fffff805`3a878f7e : 00000000`00000000 fffff805`3d316ee0 00000000`00000f00 00000000`00400a00 : nt!PpmCheckStart+0x106
fffff805`3d316b60 fffff805`3a80781e : fffff805`3459d240 ffffce0c`0fb11000 fffff805`3459a180 fffff805`00000002 : nt!PpmCheckPeriodicStart+0x3e
fffff805`3d316bb0 fffff805`3a806b04 : fffff805`3459a180 00000000`00000000 00000000`00000029 00000000`000bd856 : nt!KiExecuteAllDpcs+0x30e
fffff805`3d316d20 fffff805`3a9fc7c5 : 00000000`00000000 fffff805`3459a180 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x1f4
fffff805`3d316fb0 fffff805`3a9fc5b0 : ffffffff`ffffffa0 fffff805`3a9fbc65 00000000`01000010 00000000`00000246 : nt!KxRetireDpcList+0x5
ffffc885`e621b060 fffff805`3a9fbc7e : ffffe401`572c0180 00000000`00000000 ffffe401`572c0180 00000000`00000000 : nt!KiDispatchInterruptContinue
ffffc885`e621b090 fffff805`3a86d04d : ffffe401`572c0180 ffffce0c`0f6cc040 ffffe401`572c0180 00000000`00000000 : nt!KiDpcInterrupt+0x2ee
ffffc885`e621b220 fffff805`3a936e5a : 00000000`00000000 ffffc885`e621b2f0 ffffce0c`00000000 00000000`00000000 : nt!KiProcessDeferredReadyList+0x4d
ffffc885`e621b260 fffff805`3a9747b3 : 00000000`00000000 00000000`00000000 ffffc885`e621b330 00000000`00000000 : nt!KeSetSystemGroupAffinityThread+0x13a
ffffc885`e621b2d0 fffff805`3a973e0c : 00000000`00000000 00000000`00000000 00000000`00000000 ffffce0c`18d5cdb0 : nt!KiAcquireInterruptConnectLock+0x43
ffffc885`e621b310 fffff805`3a973a4f : ffffe401`581b4640 00000000`00000008 00000000`00000000 fffff805`3ad4a79d : nt!KiDisconnectInterruptCommon+0xb0
ffffc885`e621b3c0 fffff805`3ad49a48 : ffffce0c`186deb70 ffffce0c`2ef91d90 ffffce0c`2ef91f10 00000000`00000000 : nt!KeDisconnectInterrupt+0x6b
ffffc885`e621b410 fffff805`3ad4990f : ffffce0c`186deb70 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IoDisconnectInterrupt+0xc8
ffffc885`e621b4c0 fffff805`361f4a08 : ffffce0c`186deb70 00000000`00000000 00000000`00000000 fffff805`36287c78 : nt!IoDisconnectInterruptEx+0x2f
ffffc885`e621b500 fffff805`361f4987 : 00000000`00000010 fffff805`47489e7e ffffce0c`186dee20 ffffce0c`00000000 : Wdf01000!FxInterrupt::DisconnectInternal+0x4c [minkernel\wdf\framework\shared\irphandlers\pnp\km\interruptobjectkm.cpp @ 210]
ffffc885`e621b540 fffff805`361f48a8 : ffffce0c`186ded28 00000000`00000000 ffffce0c`18e73cd8 00000000`00000003 : Wdf01000!FxInterrupt::Disconnect+0xc7 [minkernel\wdf\framework\shared\irphandlers\pnp\interruptobject.cpp @ 1454]
ffffc885`e621b5b0 fffff805`3620c1a0 : 00000000`00000000 ffffc885`e621b700 00000000`00000004 ffffce0c`18e73830 : Wdf01000!FxPkgPnp::NotifyResourceObjectsDx+0x6c [minkernel\wdf\framework\shared\irphandlers\pnp\fxpkgpnp.cpp @ 6489]
ffffc885`e621b610 fffff805`3620139b : 00000000`00000000 ffffc885`e621b7b0 00000000`00000380 00000000`00000000 : Wdf01000!FxPkgPnp::powerGotoDxIoStoppedCommon+0x144 [minkernel\wdf\framework\shared\irphandlers\pnp\powerstatemachine.cpp @ 3098]
ffffc885`e621b680 fffff805`362025f5 : 00000000`0000031c 00000000`00000b20 ffffce0c`18e73830 00000000`00000359 : Wdf01000!FxPkgPnp::powerGotoDNotZeroIoStopped+0xb [minkernel\wdf\framework\shared\irphandlers\pnp\powerstatemachine.cpp @ 2842]
ffffc885`e621b6b0 fffff805`362023aa : 00000000`00000002 ffffce0c`18e73830 ffffce0c`18e73830 00000000`00000000 : Wdf01000!FxPkgPnp::powerEnterNewState+0x155 [minkernel\wdf\framework\shared\irphandlers\pnp\powerstatemachine.cpp @ 1699]
ffffc885`e621b810 fffff805`36201911 : ffffce0c`18e73830 00000000`00000000 00000000`00000002 ffffce0c`353c8a00 : Wdf01000!FxPkgPnp::powerProcessEventInner+0xea [minkernel\wdf\framework\shared\irphandlers\pnp\powerstatemachine.cpp @ 1615]
ffffc885`e621b890 fffff805`36201135 : 00000000`00000000 ffffc885`e621ba10 ffffce0c`18e73830 ffffce0c`0fb2cba0 : Wdf01000!FxPkgPnp::powerProcessEvent+0x1d1 [minkernel\wdf\framework\shared\irphandlers\pnp\powerstatemachine.cpp @ 1394]
ffffc885`e621b920 fffff805`362010b5 : ffffce0c`18e73830 ffffc885`e621b9e8 00000000`00000004 00000000`00000000 : Wdf01000!FxPkgFdo::DispatchDeviceSetPower+0x75 [minkernel\wdf\framework\shared\irphandlers\pnp\fdopower.cpp @ 350]
ffffc885`e621b970 fffff805`361fcc5f : ffffce0c`18e73830 ffffce0c`0fb2ca30 00000000`00000000 00000000`00000000 : Wdf01000!FxPkgFdo::_DispatchSetPower+0x25 [minkernel\wdf\framework\shared\irphandlers\pnp\fdopower.cpp @ 120]
ffffc885`e621b9a0 fffff805`36203723 : ffffce0c`250a54b0 ffffce0c`0fb2cba0 fffff805`474e0460 00000000`00000002 : Wdf01000!FxPkgPnp::Dispatch+0xaf [minkernel\wdf\framework\shared\irphandlers\pnp\fxpkgpnp.cpp @ 765]
ffffc885`e621ba10 fffff805`362036b4 : ffffce0c`250a54b0 ffffce0c`0fb2cba0 ffffce0c`0fb2ca30 ffffc885`e621ba68 : Wdf01000!DispatchWorker+0x53 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1589]
ffffc885`e621ba40 fffff805`36203835 : ffffce0c`18d5cdb0 000031f3`f04d35c8 ffffce0c`250a54b0 fffff805`36203835 : Wdf01000!FxDevice::DispatchPreprocessedIrp+0x88 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1654]
ffffc885`e621ba80 fffff805`47489cb9 : ffffce0c`0fb2ca30 ffffce0c`1a361490 ffffce0c`0fb2cd20 fffff805`429c42ca : Wdf01000!imp_WdfDeviceWdmDispatchPreprocessedIrp+0x65 [minkernel\wdf\framework\shared\core\km\fxdeviceapikm.cpp @ 258]
ffffc885`e621bac0 fffff805`361fa976 : ffffce0c`250a54b0 00000000`00000016 ffffce0c`0fb2ca30 fffff805`3b223380 : USBXHCI!Controller_WdfEvtPreprocessSetPowerIrp+0x139
ffffc885`e621bb10 fffff805`3a99ca09 : 00000000`00000000 00000000`00000000 ffffe401`56f8f000 ffffce0c`0f6cc040 : Wdf01000!FxDevice::DispatchWithLock+0x266 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1447]
ffffc885`e621bb70 fffff805`3a917e25 : 00000000`00000000 fffff805`3a99c830 00000000`00000000 00000000`00000093 : nt!PopIrpWorker+0x1d9
ffffc885`e621bc10 fffff805`3a9fcdd8 : ffffe401`56f81180 ffffce0c`0f6cc040 fffff805`3a917dd0 1fddd9e9`139dd9ed : nt!PspSystemThreadStartup+0x55
ffffc885`e621bc60 00000000`00000000 : ffffc885`e621c000 ffffc885`e6216000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nt!KeAccumulateTicks+1c880c

MODULE_NAME:
nt

IMAGE_NAME: ntkrnlmp.exe

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 1c880c

FAILURE_BUCKET_ID: 0x133_ISR_nt!KeAccumulateTicks

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {65350307-c3b9-f4b5-8829-4d27e9ff9b06}

Followup: MachineOwner
---------



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