C
ChandlerH1990
After about 2 months a USBXHCI.sys crash has occurred again, I am getting fed up with these crashes, i can't trace down what is causing them I thought it was a USB hub or extension cable
Motherboard is Asus Crosshair VIII Hero Wifi
AMD Ryzen 7 5800X
64GB DDR4
Radeon HD 7570 (untill RTX 2070 super is back from RMA)
Windows and drivers are up to date.
NZXT Kraken X73 AIO Liquid Cooler and NZXT Cam Software
Corsair K95 RGB and Corsair iCUE software
Logitech G502 Hero
Logitech Desktop Mic
Razer Kiyo Webcam
also an Aura LED controller (built into motherboard)
ill be uploading a memory dump here in a bit
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff807`2d800000 PsLoadedModuleList = 0xfffff807`2e42a2f0
Debug session time: Mon Jan 18 13:36:01.230 2021 (UTC - 5:00)
System Uptime: 0 days 3:54:44.818
Loading Kernel Symbols
...............................................................
..................Page c347bc not present in the dump file. Type ".hh dbgerr004" for details
........Page 555a4 not present in the dump file. Type ".hh dbgerr004" for details
......................................
................................................................
................................................................
..
Loading User Symbols
Loading unloaded module list
.........................
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8072da5a2f4, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: ffffd7057e8a2b50, Parameter 1 of the exception
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 2
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on CHANDLERPC
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 5
Key : Analysis.Memory.CommitPeak.Mb
Value: 87
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 1e
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8072da5a2f4
BUGCHECK_P3: 1
BUGCHECK_P4: ffffd7057e8a2b50
WRITE_ADDRESS: ffffd7057e8a2b50 Nonpaged pool
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: ffffd7057e8a2b50
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: System
TRAP_FRAME: fffff8073146d100 -- (.trap 0xfffff8073146d100)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8073146d2f8 rbx=0000000000000000 rcx=ffffd7057e8a2b80
rdx=0000000070436f49 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8072da5a2f4 rsp=fffff8073146d290 rbp=ffffd7067e9de010
r8=ffffd706a54c55e0 r9=0000000000000002 r10=0000fffff8072db1
r11=ffffa07e98600000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!ObfReferenceObjectWithTag+0x24:
fffff807`2da5a2f4 f0480fc15ed0 lock xadd qword ptr [rsi-30h],rbx ds:ffffffff`ffffffd0=????????????????
Resetting default scope
BAD_STACK_POINTER: fffff80731483158
STACK_TEXT:
fffff807`31483158 fffff807`2dcf4b0e : 00000000`0000001e ffffffff`c0000005 fffff807`2da5a2f4 00000000`00000001 : nt!KeBugCheckEx
fffff807`31483160 fffff807`2dbfe642 : fffff807`2dcf4aec 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HvlpVtlCallExceptionHandler+0x22
fffff807`314831a0 fffff807`2db2bf97 : fffff807`31483710 00000000`00000000 fffff807`3146dc20 fffff807`2dbf92ee : nt!RtlpExecuteHandlerForException+0x12
fffff807`314831d0 fffff807`2db2ab86 : fffff807`3146d058 fffff807`31483e20 fffff807`3146d058 00000000`00000000 : nt!RtlDispatchException+0x297
fffff807`314838f0 fffff807`2dbf6612 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186
fffff807`31483fb0 fffff807`2dbf65e0 : fffff807`2dc078a5 ffffd705`7e8a2b50 fffff807`3146d020 ffffd706`7e7f0001 : nt!KxExceptionDispatchOnExceptionStack+0x12
fffff807`3146cf18 fffff807`2dc078a5 : ffffd705`7e8a2b50 fffff807`3146d020 ffffd706`7e7f0001 ffffd706`7e985a88 : nt!KiExceptionDispatchOnExceptionStackContinue
fffff807`3146cf20 fffff807`2dc03a43 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd706`7e6fdd28 : nt!KiExceptionDispatch+0x125
fffff807`3146d100 fffff807`2da5a2f4 : ffffd706`7e246d40 fffff807`2e1b1019 ffffd706`00000000 ffffd706`995fd7a0 : nt!KiPageFault+0x443
fffff807`3146d290 fffff807`2db16f43 : ffffd705`7e8a2b80 ffffd706`a54c55e0 ffffd706`7e246d40 fffff807`3146d389 : nt!ObfReferenceObjectWithTag+0x24
fffff807`3146d2d0 fffff807`2da4885e : ffffd706`7e9de010 fffff807`3146d389 ffffd706`7e8a2b80 ffffd706`7e9de63b : nt!IopUnloadSafeCompletion+0x43
fffff807`3146d300 fffff807`2da48727 : 00000000`00000001 00000000`00000000 ffffd706`7e8a7020 00000000`00000002 : nt!IopfCompleteRequest+0x11e
fffff807`3146d3f0 fffff807`2fdb811a : 00000000`00000000 ffffd706`7ee30dc0 ffffd706`7e9de010 fffff807`3146d4d0 : nt!IofCompleteRequest+0x17
fffff807`3146d420 fffff807`2fdb5bbf : ffffd706`7e8d8602 ffffd706`7e8d54e0 ffffd706`7e9de010 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x23a [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]
fffff807`3146d4b0 fffff807`3cebb91c : 00000000`ffffff02 ffffd706`7e8d84f0 ffffd706`7e8a7400 ffffd706`7e8a7400 : Wdf01000!imp_WdfRequestComplete+0x8f [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 436]
fffff807`3146d510 fffff807`3cebb7e1 : ffffd706`7e8d8690 00000000`00000008 ffffd706`7e8d8720 fffff807`3146d728 : USBXHCI!Bulk_Transfer_CompleteCancelable+0xc8
fffff807`3146d570 fffff807`3cebb5d0 : 00000000`00000004 fffff807`3146d6e0 00000000`00000000 ffffd706`7e8a7620 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x1fd
fffff807`3146d620 fffff807`3ceb6570 : 00000000`00000004 fffff807`3146d6f8 00000000`00000008 fffff807`3146d700 : USBXHCI!Bulk_EP_TransferEventHandler+0x10
fffff807`3146d650 fffff807`3ceb60a5 : 00000000`00000780 000028f9`814b1f00 ffffd706`7f14d220 ffffd706`7e975c60 : USBXHCI!Endpoint_TransferEventHandler+0xb0
fffff807`3146d6b0 fffff807`3ceb5d7c : ffffd706`7e48d328 fffff807`28644180 000028f9`80ee3638 fffff807`3146d7d0 : USBXHCI!Interrupter_DeferredWorkProcessor+0x315
fffff807`3146d7b0 fffff807`2fdb38f5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0xc
fffff807`3146d7e0 fffff807`2da0781e : fffff807`28647240 00000000`00000000 fffff807`3146dae0 fffff807`28644180 : Wdf01000!FxInterrupt::_InterruptDpcThunk+0xa5 [minkernel\wdf\framework\shared\irphandlers\pnp\km\interruptobjectkm.cpp @ 404]
fffff807`3146d820 fffff807`2da06b04 : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00000000 : nt!KiExecuteAllDpcs+0x30e
fffff807`3146d990 fffff807`2dbf92ee : 00000000`00000000 fffff807`28644180 fffff807`2e526600 ffffd706`83c03540 : nt!KiRetireDpcList+0x1f4
fffff807`3146dc20 00000000`00000000 : fffff807`3146e000 fffff807`31467000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e
SYMBOL_NAME: USBXHCI!Bulk_Transfer_CompleteCancelable+c8
MODULE_NAME: USBXHCI
IMAGE_NAME: USBXHCI.SYS
IMAGE_VERSION: 10.0.19041.662
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: c8
FAILURE_BUCKET_ID: 0x1E_c0000005_W_STACKPTR_ERROR_USBXHCI!Bulk_Transfer_CompleteCancelable
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {11db9b30-7bb1-197f-15bc-9999f424c0f6}
Followup: MachineOwner
---------
Continue reading...
Motherboard is Asus Crosshair VIII Hero Wifi
AMD Ryzen 7 5800X
64GB DDR4
Radeon HD 7570 (untill RTX 2070 super is back from RMA)
Windows and drivers are up to date.
NZXT Kraken X73 AIO Liquid Cooler and NZXT Cam Software
Corsair K95 RGB and Corsair iCUE software
Logitech G502 Hero
Logitech Desktop Mic
Razer Kiyo Webcam
also an Aura LED controller (built into motherboard)
ill be uploading a memory dump here in a bit
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff807`2d800000 PsLoadedModuleList = 0xfffff807`2e42a2f0
Debug session time: Mon Jan 18 13:36:01.230 2021 (UTC - 5:00)
System Uptime: 0 days 3:54:44.818
Loading Kernel Symbols
...............................................................
..................Page c347bc not present in the dump file. Type ".hh dbgerr004" for details
........Page 555a4 not present in the dump file. Type ".hh dbgerr004" for details
......................................
................................................................
................................................................
..
Loading User Symbols
Loading unloaded module list
.........................
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8072da5a2f4, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: ffffd7057e8a2b50, Parameter 1 of the exception
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 2
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on CHANDLERPC
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 5
Key : Analysis.Memory.CommitPeak.Mb
Value: 87
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 1e
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8072da5a2f4
BUGCHECK_P3: 1
BUGCHECK_P4: ffffd7057e8a2b50
WRITE_ADDRESS: ffffd7057e8a2b50 Nonpaged pool
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: ffffd7057e8a2b50
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: System
TRAP_FRAME: fffff8073146d100 -- (.trap 0xfffff8073146d100)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8073146d2f8 rbx=0000000000000000 rcx=ffffd7057e8a2b80
rdx=0000000070436f49 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8072da5a2f4 rsp=fffff8073146d290 rbp=ffffd7067e9de010
r8=ffffd706a54c55e0 r9=0000000000000002 r10=0000fffff8072db1
r11=ffffa07e98600000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!ObfReferenceObjectWithTag+0x24:
fffff807`2da5a2f4 f0480fc15ed0 lock xadd qword ptr [rsi-30h],rbx ds:ffffffff`ffffffd0=????????????????
Resetting default scope
BAD_STACK_POINTER: fffff80731483158
STACK_TEXT:
fffff807`31483158 fffff807`2dcf4b0e : 00000000`0000001e ffffffff`c0000005 fffff807`2da5a2f4 00000000`00000001 : nt!KeBugCheckEx
fffff807`31483160 fffff807`2dbfe642 : fffff807`2dcf4aec 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HvlpVtlCallExceptionHandler+0x22
fffff807`314831a0 fffff807`2db2bf97 : fffff807`31483710 00000000`00000000 fffff807`3146dc20 fffff807`2dbf92ee : nt!RtlpExecuteHandlerForException+0x12
fffff807`314831d0 fffff807`2db2ab86 : fffff807`3146d058 fffff807`31483e20 fffff807`3146d058 00000000`00000000 : nt!RtlDispatchException+0x297
fffff807`314838f0 fffff807`2dbf6612 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186
fffff807`31483fb0 fffff807`2dbf65e0 : fffff807`2dc078a5 ffffd705`7e8a2b50 fffff807`3146d020 ffffd706`7e7f0001 : nt!KxExceptionDispatchOnExceptionStack+0x12
fffff807`3146cf18 fffff807`2dc078a5 : ffffd705`7e8a2b50 fffff807`3146d020 ffffd706`7e7f0001 ffffd706`7e985a88 : nt!KiExceptionDispatchOnExceptionStackContinue
fffff807`3146cf20 fffff807`2dc03a43 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd706`7e6fdd28 : nt!KiExceptionDispatch+0x125
fffff807`3146d100 fffff807`2da5a2f4 : ffffd706`7e246d40 fffff807`2e1b1019 ffffd706`00000000 ffffd706`995fd7a0 : nt!KiPageFault+0x443
fffff807`3146d290 fffff807`2db16f43 : ffffd705`7e8a2b80 ffffd706`a54c55e0 ffffd706`7e246d40 fffff807`3146d389 : nt!ObfReferenceObjectWithTag+0x24
fffff807`3146d2d0 fffff807`2da4885e : ffffd706`7e9de010 fffff807`3146d389 ffffd706`7e8a2b80 ffffd706`7e9de63b : nt!IopUnloadSafeCompletion+0x43
fffff807`3146d300 fffff807`2da48727 : 00000000`00000001 00000000`00000000 ffffd706`7e8a7020 00000000`00000002 : nt!IopfCompleteRequest+0x11e
fffff807`3146d3f0 fffff807`2fdb811a : 00000000`00000000 ffffd706`7ee30dc0 ffffd706`7e9de010 fffff807`3146d4d0 : nt!IofCompleteRequest+0x17
fffff807`3146d420 fffff807`2fdb5bbf : ffffd706`7e8d8602 ffffd706`7e8d54e0 ffffd706`7e9de010 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x23a [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869]
fffff807`3146d4b0 fffff807`3cebb91c : 00000000`ffffff02 ffffd706`7e8d84f0 ffffd706`7e8a7400 ffffd706`7e8a7400 : Wdf01000!imp_WdfRequestComplete+0x8f [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 436]
fffff807`3146d510 fffff807`3cebb7e1 : ffffd706`7e8d8690 00000000`00000008 ffffd706`7e8d8720 fffff807`3146d728 : USBXHCI!Bulk_Transfer_CompleteCancelable+0xc8
fffff807`3146d570 fffff807`3cebb5d0 : 00000000`00000004 fffff807`3146d6e0 00000000`00000000 ffffd706`7e8a7620 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x1fd
fffff807`3146d620 fffff807`3ceb6570 : 00000000`00000004 fffff807`3146d6f8 00000000`00000008 fffff807`3146d700 : USBXHCI!Bulk_EP_TransferEventHandler+0x10
fffff807`3146d650 fffff807`3ceb60a5 : 00000000`00000780 000028f9`814b1f00 ffffd706`7f14d220 ffffd706`7e975c60 : USBXHCI!Endpoint_TransferEventHandler+0xb0
fffff807`3146d6b0 fffff807`3ceb5d7c : ffffd706`7e48d328 fffff807`28644180 000028f9`80ee3638 fffff807`3146d7d0 : USBXHCI!Interrupter_DeferredWorkProcessor+0x315
fffff807`3146d7b0 fffff807`2fdb38f5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0xc
fffff807`3146d7e0 fffff807`2da0781e : fffff807`28647240 00000000`00000000 fffff807`3146dae0 fffff807`28644180 : Wdf01000!FxInterrupt::_InterruptDpcThunk+0xa5 [minkernel\wdf\framework\shared\irphandlers\pnp\km\interruptobjectkm.cpp @ 404]
fffff807`3146d820 fffff807`2da06b04 : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00000000 : nt!KiExecuteAllDpcs+0x30e
fffff807`3146d990 fffff807`2dbf92ee : 00000000`00000000 fffff807`28644180 fffff807`2e526600 ffffd706`83c03540 : nt!KiRetireDpcList+0x1f4
fffff807`3146dc20 00000000`00000000 : fffff807`3146e000 fffff807`31467000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e
SYMBOL_NAME: USBXHCI!Bulk_Transfer_CompleteCancelable+c8
MODULE_NAME: USBXHCI
IMAGE_NAME: USBXHCI.SYS
IMAGE_VERSION: 10.0.19041.662
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: c8
FAILURE_BUCKET_ID: 0x1E_c0000005_W_STACKPTR_ERROR_USBXHCI!Bulk_Transfer_CompleteCancelable
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {11db9b30-7bb1-197f-15bc-9999f424c0f6}
Followup: MachineOwner
---------
Continue reading...