Windows (Start, Setting, etc... ) stopped working

W

WeiYang8

My PC is

X1 Yoga 3rd Gen (Type 20LD, 20LE, 20LF, 20LG) Laptop (ThinkPad) - Type 20LD
The cause of the problem : Synaptics Metallica MIS Touch Fingerprint Reader Driver for Windows 10

https://support.lenovo.com/us/en/downloads/ds502265-synaptics-metallica-mis-touch-fingerprint-reader-driver-for-windows-10-64-bit-thinkpad.



After I downloaded/installed the above driver from Lenovo, and restarted my computer, windows is no longer working.

I can login in to my pc as usual, I can use my browser (chrome) and various apps (the ones not from app stores) just fine,

BUT I cannot open the Start menu, I cannot go to the setting, I cannot open lenovo vantage, I cannot search.


I'm wondering if there is anyway for me to undo the installation of the above driver.


Any help and idea will be greatly appreciated :) Thank you!!

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