BSoD whilst playing CoD

D

DarrenRutherford

Hi all,


Can someone please help me understand this? Game crashed to blue screen twice in last 3 days. I believe its possibly a driver error, but no idea which driver and not keen on running driver verifier. On Win 10.


Wins Dbg stuff below:


YSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8050ee30e36, The address that the exception occurred at
Arg3: ffffb68177a58df8, Exception Record Address
Arg4: ffffb68177a58630, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullClassPtr

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 3968

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-S4B7L3K

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 45555

Key : Analysis.Memory.CommitPeak.Mb
Value: 84

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8050ee30e36

BUGCHECK_P3: ffffb68177a58df8

BUGCHECK_P4: ffffb68177a58630

EXCEPTION_RECORD: ffffb68177a58df8 --
(.exr 0xffffb68177a58df8)
ExceptionAddress: fffff8050ee30e36 (nvlddmkm+0x00000000007c0e36)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000048
Attempt to read from address 0000000000000048

CONTEXT: ffffb68177a58630 --
(.cxr 0xffffb68177a58630)
rax=0000000000000000 rbx=0000000000000000 rcx=ffffbc0b244981d8
rdx=0000000000000000 rsi=ffffdf84081550af rdi=ffffbc0b24402000
rip=fffff8050ee30e36 rsp=ffffb68177a59030 rbp=ffffbc0b24423f20
r8=000000000000000b r9=0000000000000000 r10=0000000000000000
r11=ffffdf840815511b r12=0000000000000000 r13=0000000000000000
r14=0000000000000002 r15=ffffbc0b24402180
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
nvlddmkm+0x7c0e36:
fffff805`0ee30e36 ff5048 call qword ptr [rax+48h] ds:002b:00000000`00000048=????????????????
Resetting default scope

BLACKBOXBSD: 1 (
!blackboxbsd)


BLACKBOXNTFS: 1 (
!blackboxntfs)


BLACKBOXPNP: 1 (
!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

READ_ADDRESS: fffff805072fa390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8050720f330: Unable to get Flags value from nt!KdVersionBlock
fffff8050720f330: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
0000000000000048

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000048

EXCEPTION_STR: 0xc0000005

STACK_TEXT:
ffffb681`77a59030 00000000`00000000 : fffff805`0e7d9543 00000000`00000001 fffff805`069d3608 00000000`000000ff : nvlddmkm+0x7c0e36


SYMBOL_NAME: nvlddmkm+7c0e36

MODULE_NAME:
nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .cxr 0xffffb68177a58630 ; kb

BUCKET_ID_FUNC_OFFSET: 7c0e36

FAILURE_BUCKET_ID: AV_nvlddmkm!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {7eea5677-f68d-2154-717e-887e07e55cd3}

Followup: MachineOwner
---------


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