Ibuypower laptop having crashing problems on some, if not all, games. Everything else runs fine

J

JonathanFountain

I recently bought an Ibuypower laptop at a pawnshop. Everything on the computer works fine. All latest updates are installed. I can run smaller gamers like Trials Rising and Tropico 5 just fine. When I run a larger game like Retro 2033 Redux and Alien Isolation, it'll play for about 5 minutes before completely crashing. The crashes look differently sometimes (black screen, froze in place, just close out or shuts the computer down). I've tried looking online for solutions. Clean reinstalled Nvidia driver. Freed up a lot of space. Stress tested the CPU. I was considering uninstalling using DDU or try underclocking, but I'd like a little more feedback on that first. Nothing has worked so far. Worried it might be the graphics card going out. Not very savvy when it comes to computers, so I probably can't do much.. Just wanted some input on what can be done. Any help would be greatly appreciated..


Here's a bit of information about the laptop: Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.00 GHz

Installed RAM 16.0 GB

Device ID B950B32D-EAFB-4BB0-8946-704E38AA074C

Product ID 00326-01854-15451-AAOEM

System type 64-bit operating system, x64-based processor

System Model - P7xxDM(-G)



Always has Windows hardware error show up, plus a different reliability report of the game itself.

Two problems that show up in reliability history:

Description A problem with your hardware caused Windows to stop working correctly.

Problem signature Problem Event Name: LiveKernelEvent Code: 117

Parameter 1: ffff8b84eec5e010

Parameter 2: fffff8004597372c

Parameter 3: 0

Parameter 4: 73c

OS version: 10_0_19042

Service Pack: 0_0

Product: 768_1 OS

Version: 10.0.19042.2.0.0.768.101

Locale ID: 1033 Extra information about the problem

Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Maxwell Server information: 5baa5352-36f3-4e7c-9550-23c955784f2b Description Faulting Application Path: E:\Program Files\Epic Games\SubnauticaBelowZero\SubnauticaZero.exe


Problem signature Problem Event Name: APPCRASH Application Name: SubnauticaZero.exe Application Version: 2019.4.9.571 Application Timestamp: 5fb226e3 Fault Module Name: UnityPlayer.dll Fault Module Version: 2019.4.9.571 Fault Module Timestamp: 5fb22803 Exception Code: c0000005 Exception Offset: 000000000044cd50 OS Version: 10.0.19042.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 372d Additional Information 2: 372da45f6e4c97998c8ef25e0fefaf58 Additional Information 3: 6091 Additional Information 4: 6091f7b7b1bd8aedc5187eae3790ce4c Extra information about the problem Bucket ID: 95855d90d28c0fa792794013ca3278b6 (1331165618605553846)


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