BSOD when streaming games and playing alone

J

Juan Manuel Mora

I am getting BSOD frequently, i already did a memory check with the "Windows Memory Diagnostic" and no issues were found.


Here's the minidump on the IRQL BSOD: 012521-24453-01.dmp


I've received several BSOD erros as follows:


- SYSTEM_THREAD_EXCEPTION_NOT_HANDLED(which seems was caused by Nord VPN since i haven't got that error since i uninstalled)

-IRQL_NOT_LESS_OR_EQUAL, used WhoCrashed and found the following:


Crash Dump Analysis



[COLOR=rgba(17, 17, 17, 1)]Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Mon 1/25/2021 8:56:48 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012521-24453-01.dmp
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ntoskrnl.exe[/COLOR] (nt+0x3F5780)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFF8034B06D1FA)
Error: [COLOR=rgba(17, 17, 17, 1)]IRQL_NOT_LESS_OR_EQUAL[/COLOR]
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: [COLOR=rgba(17, 17, 17, 1)]Microsoft® Windows® Operating System[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]Microsoft Corporation[/COLOR]
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

______________________________________________________________________________________________________________________________________________


Here are my specs

Operating System

Windows 10 Pro 64-bit

CPU

Intel Core i5 6500 @ 3.20GHz 26 °C

Skylake 14nm Technology

RAM

32.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)

Motherboard

Gigabyte Technology Co. Ltd. Z170XP-SLI-CF (U3E1) 30 °C

Graphics

SAMSUNG (3840x2160@60Hz)

Cintiq Pro 13 (1920x1080@60Hz)

4095MB NVIDIA GeForce GTX 1070 (Gigabyte) 46 °C

Storage

3726GB Seagate ST4000DM004-2CV104 (SATA ) 35 °C

3726GB Seagate ST4000DM004-2CV104 (SATA ) 39 °C

111GB KINGSTON SUV400S37120G (SATA-2 (SSD)) 29 °C

931GB Seagate ST1000DM003-1ER162 (SATA ) 35 °C

Optical Drives

HL-DT-ST BD-RE WH14NS40

Audio

NVIDIA High Definition Audio[/COLOR]



Please let me know what else is needed to get help. Thank you in advance!

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