windows 8 will not accept password

C

cindymb57

I have a computer that I never used because I lost my business before I was able to even use it. Its a Gateway/Acer with windows 8.. It refuses to accept my microsoft password. I KNOW it's right because I just changed it recently. After being on hold for 1 hour 6 min with microsoft they told me its an Acer/Gateway issue. After being on hold with them they told me its a microsoft issue!??? I have tried every password I have had for years and NOTHING works. HELP!!

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