Cant pair my airpods pro with my Surface pro 7.

  • Thread starter Thanh BìnhNguyễn1
  • Start date
T

Thanh BìnhNguyễn1

Hi support team,


My Airpods Pro cannot re-pair with my surface. Actually it already connect and well usage it before. When I I remove it from the connected devices in the paired list. Then when try to connect again, it does not work. ( connect with other laptops and android devices still be very good ). I try go to service of win10 to restart Bluetooth support Survice and Bluetooth Audio Gatway Serive already, also go to “ Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{e0cbf06c-cd8b-4647-bb8a-263b43f0f974} “ to add new string value, with name is PnPCapabilities and value 24. It does not help.


Please help,

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