Z
zachprice3
hello, i've been having nonstop issues attempting to use bluetooth on my computer, i have 3 seperate bluetooth dongles all with the proper drivers isntalled and which i know for a fact support the hardware im attempting to connect
my first issue and the biggest one is trying to connect a playstation 5 controller via bluetooth, whenever i try it will tell me the device isnt responding, if i try a few times it will ask for a pin which i enter 0000 for as directed, and and it tells me it failed and to try again, but never works
if i wait for the controller to stop putting out a signal then click the connection im trying to make, then make the controller put out a signal again it will instantly ask for a pin, and when i enter it, it will pair but it wont actually connect when i attempt to turn the controller on. and i have to remove it in order to attempt pairing again which leaves me with the same exact issues
the second thing im trying to connect is my galaxy buds, i have the exact same issue, it simply WILL NOT CONNECT. i've tried every trick i can. ive checked for updates, ive tried multiple dongles of different brands all of which are confirmed to work with the hardware im trying to use, ive tried multiple usb ports, ive tried resetting bluetooth, ive tried resetting the computer, i've done all the general basic steps that should be done before seeking out further help, and absolutely nothing works, i've been trying for a month now to no avail, and absolutely no one seems to have any kind of answer or explanation and i seem to be the only person having this issue, especially with the ps5 controller specifically
ive also already tried using it through ds4windows, to no avail, it just brings me to the same bluetooth connection window
im running on a recently clean installed version on windows and system integrity scans as well as DISM both show that everything is working and installed properly.
i also know its not an issue with the install its self because this was also an issue about a year ago when i first got my galaxy buds, i was unable to ever get them to connect properly
this is getting absolutely ridiculously frustrating, my cheap phone connects these things just fine but my ridiculously expensive computer just cant seem to manage no matter what i do, any help would be GREATLY apprecaited
MSinfo/specs as follows
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *Censored*
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 2700X Eight-Core Processor, 4000 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3003, 12/9/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX B450-F GAMING
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume8
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name *censored*
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 80.0 GB
Total Physical Memory 79.9 GB
Available Physical Memory 60.0 GB
Total Virtual Memory 91.4 GB
Available Virtual Memory 68.4 GB
Page File Space 11.5 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
HDD: Samsung Evo 256gb m.2
Gpu: RTX 2070
Bluetooth Adaptor: ASUS-BT400
Continue reading...
my first issue and the biggest one is trying to connect a playstation 5 controller via bluetooth, whenever i try it will tell me the device isnt responding, if i try a few times it will ask for a pin which i enter 0000 for as directed, and and it tells me it failed and to try again, but never works
if i wait for the controller to stop putting out a signal then click the connection im trying to make, then make the controller put out a signal again it will instantly ask for a pin, and when i enter it, it will pair but it wont actually connect when i attempt to turn the controller on. and i have to remove it in order to attempt pairing again which leaves me with the same exact issues
the second thing im trying to connect is my galaxy buds, i have the exact same issue, it simply WILL NOT CONNECT. i've tried every trick i can. ive checked for updates, ive tried multiple dongles of different brands all of which are confirmed to work with the hardware im trying to use, ive tried multiple usb ports, ive tried resetting bluetooth, ive tried resetting the computer, i've done all the general basic steps that should be done before seeking out further help, and absolutely nothing works, i've been trying for a month now to no avail, and absolutely no one seems to have any kind of answer or explanation and i seem to be the only person having this issue, especially with the ps5 controller specifically
ive also already tried using it through ds4windows, to no avail, it just brings me to the same bluetooth connection window
im running on a recently clean installed version on windows and system integrity scans as well as DISM both show that everything is working and installed properly.
i also know its not an issue with the install its self because this was also an issue about a year ago when i first got my galaxy buds, i was unable to ever get them to connect properly
this is getting absolutely ridiculously frustrating, my cheap phone connects these things just fine but my ridiculously expensive computer just cant seem to manage no matter what i do, any help would be GREATLY apprecaited
MSinfo/specs as follows
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *Censored*
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 2700X Eight-Core Processor, 4000 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3003, 12/9/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX B450-F GAMING
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume8
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name *censored*
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 80.0 GB
Total Physical Memory 79.9 GB
Available Physical Memory 60.0 GB
Total Virtual Memory 91.4 GB
Available Virtual Memory 68.4 GB
Page File Space 11.5 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
HDD: Samsung Evo 256gb m.2
Gpu: RTX 2070
Bluetooth Adaptor: ASUS-BT400
Continue reading...