Updating Windows 8

J

JohnRomano4

I am trying to update my system but have been unsuccessful. I have tried troubleshooting, easy update and creating media for the update including from another computer with no effect.

I tried updating 8 to 8.1 but it is asking me for the product key and does not seem to accept the digital key with the Dell computer.

I am on Windows 8 because my system stopped updating Windows 10 in 2018. I was hoping to roll back to go forward. That didn'yt work.

Any help would be appreciated.

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