C
ChristopherScroggins1
I'm currently having an issue with my PC. regardless of what program is running or not. I keep receiving a NDTLL or Hardware_disk error. I have tried the DSMI and the SFC commands. I have updated all drivers and reverted my update and reupdated. still will get the error. I have ran a check on the hard drive and the memory both came up good. the error wont happen immediately it will some times take 15 to 30 min before BSOD.
under is my crash dump. if you need more information please let me know.
ymbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`0a200000 PsLoadedModuleList = 0xfffff805`0ae2a2f0
Debug session time: Sat Jan 30 17:21:23.879 2021 (UTC - 8:00)
System Uptime: 0 days 0:37:28.508
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffc481110f8000, Pointer to the store context or data manager
Arg2: fffff483573b6d50, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 2
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-ECC9K94
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 2
Key : Analysis.Memory.CommitPeak.Mb
Value: 69
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 154
BUGCHECK_P1: ffffc481110f8000
BUGCHECK_P2: fffff483573b6d50
BUGCHECK_P3: 2
BUGCHECK_P4: 0
EXCEPTION_RECORD: fffff483573b7cd8 -- (.exr 0xfffff483573b7cd8)
ExceptionAddress: fffff8050a4f49e0 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 00000267ae4a8ac0
Parameter[2]: 00000000c00000c0
Inpage operation failed at 00000267ae4a8ac0, due to I/O error 00000000c00000c0
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000267ae4a8ac0
CONTEXT: fffff483573b7510 -- (.cxr 0xfffff483573b7510)
rax=fffff8050a4f4990 rbx=ffffaa0191d77000 rcx=ffffaa0191d77000
rdx=ffffaa0191d77000 rsi=0000000000000002 rdi=00000267ae4a8ac0
rip=fffff8050a4f49e0 rsp=fffff483573b7f18 rbp=00000267ae4a911d
r8=00000267ae4a8ac0 r9=00000000000006b3 r10=ffffaa0191d77ea0
r11=00000267ae4a9173 r12=fffff483573b8188 r13=ffffc48102f31000
r14=ffffaa0191d78000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff805`0a4f49e0 418b08 mov ecx,dword ptr [r8] ds:002b:00000267`ae4a8ac0=????????
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: MemCompression
IO_ERROR: (NTSTATUS) 0xc00000c0 - This device does not exist.
EXCEPTION_STR: 0xc0000006_c00000c0
ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
EXCEPTION_CODE_STR: c0000006
EXCEPTION_PARAMETER3: 00000000c00000c0
STACK_TEXT:
fffff483`573b6c98 fffff805`0a793f5e : 00000000`00000154 ffffc481`110f8000 fffff483`573b6d50 00000000`00000002 : nt!KeBugCheckEx
fffff483`573b6ca0 fffff805`0a60ee36 : ffffc481`110f8000 fffff483`573b6d50 fffff483`00000002 fffff483`573b6e00 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e
fffff483`573b6cf0 fffff805`0a5cbf32 : fffff805`00000002 fffff805`0a2d1244 fffff483`573b3000 fffff483`573b9000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22
fffff483`573b6d20 fffff805`0a5fe642 : fffff805`0a2d1244 fffff483`573b7300 fffff805`0a5cbe90 00000000`00000000 : nt!_C_specific_handler+0xa2
fffff483`573b6d90 fffff805`0a52bf97 : fffff483`573b7300 00000000`00000000 fffff483`573b81e0 fffff805`0a4c3359 : nt!RtlpExecuteHandlerForException+0x12
fffff483`573b6dc0 fffff805`0a52ab86 : fffff483`573b7cd8 fffff483`573b7a10 fffff483`573b7cd8 00000267`ae4a8ac0 : nt!RtlDispatchException+0x297
fffff483`573b74e0 fffff805`0a6078ac : ffffc481`0f29e7c0 fffff805`0a5540e6 00000000`00010000 fffff483`573b7d80 : nt!KiDispatchException+0x186
fffff483`573b7ba0 fffff805`0a603a43 : fffff483`573b8ad8 fffff483`573b8ae0 fffff483`573b8ae8 fffff483`573b8af0 : nt!KiExceptionDispatch+0x12c
fffff483`573b7d80 fffff805`0a4f49e0 : ffffaa01`91d77000 ffffc481`110f8050 fffff805`0a4c42d0 ffffaa01`91d77000 : nt!KiPageFault+0x443
fffff483`573b7f18 fffff805`0a4c42d0 : ffffaa01`91d77000 ffffaa01`91d77000 00000000`00000002 00000267`ae4a8ac0 : nt!RtlDecompressBufferXpressLz+0x50
fffff483`573b7f30 fffff805`0a4c4018 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlDecompressBufferEx+0x60
fffff483`573b7f80 fffff805`0a4c3ea5 : 00000000`00000004 fffff805`0a4c3a0e 00000000`00000000 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x150
fffff483`573b8040 fffff805`0a4c36dc : 00000000`00000001 00000000`00008ac0 ffffc481`110f8000 ffffc481`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa5
fffff483`573b8090 fffff805`0a4c350c : 00000000`ffffffff ffffc481`02f31000 fffff483`573b8170 ffffc481`15ef4e90 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x180
fffff483`573b8130 fffff805`0a4c3359 : ffffaa01`8f2ed730 00000000`00000001 00000000`00000000 00000000`00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc8
fffff483`573b81e0 fffff805`0a4c3211 : ffffc481`110f8000 ffffc481`15ef4e90 ffffc481`02f31000 ffffc481`110f99c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
fffff483`573b8260 fffff805`0a554488 : ffffc481`133ad040 ffffc481`110f8000 00000000`00000000 ffffc481`131f9a70 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
fffff483`573b8290 fffff805`0a50a337 : fffff805`0a4c31f0 fffff483`573b8330 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
fffff483`573b8300 fffff805`0a43e0b4 : fffff483`573b8400 00000000`31526d73 00000000`000003ff fffff805`0af229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xc7
fffff483`573b83d0 fffff805`0a43dae8 : 00000000`0000000c 00000000`000003ff fffff483`573b8480 fffff805`0af229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ac
fffff483`573b8420 fffff805`0a509597 : 00000000`0000000c 00000000`00000001 ffffc481`15ef4e90 ffffc481`131f9a70 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xc0
fffff483`573b84b0 fffff805`0a51d34b : ffffc481`00000001 ffffc481`131f9b30 00000000`00000000 ffffc481`110f8000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
fffff483`573b8520 fffff805`0a4b6f60 : fffff483`00000100 00000000`00000000 fffff483`573b8778 fffff805`0a4b4eb0 : nt!SmPageRead+0x33
fffff483`573b8570 fffff805`0a4b4a0d : 00000000`00000002 fffff483`573b8600 fffff483`573b8778 ffffc481`131f9a20 : nt!MiIssueHardFaultIo+0x10c
fffff483`573b85c0 fffff805`0a40c9c8 : 00000000`c0033333 00000000`00000000 ffff950e`87d300e0 00000000`00000000 : nt!MiIssueHardFault+0x29d
fffff483`573b8680 fffff805`0a60395e : 00000000`c0000016 00000000`00000002 00000000`00000000 00000000`00000002 : nt!MmAccessFault+0x468
fffff483`573b8820 fffff805`0a82ae4e : fffff483`573b8b80 fffff805`0a5fc744 00000000`ffffffff 00000001`00000000 : nt!KiPageFault+0x35e
fffff483`573b89b0 fffff805`0a82ad3e : ffffc481`134e3080 00000000`00000002 ffffc481`006c2a60 00000000`00000001 : nt!ObpReferenceObjectByHandleWithTag+0xfe
fffff483`573b8a40 fffff805`0a7fadf0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObReferenceObjectByHandle+0x2e
fffff483`573b8a90 fffff805`0a6071b8 : ffffc481`133ad040 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtSetEvent+0x90
fffff483`573b8b00 00007ff9`1820c174 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000075`02f8f188 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`1820c174
MODULE_NAME: hardware_disk
IMAGE_NAME: hardware_disk
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x154_c0000006_c00000c0_IMAGE_hardware_disk
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {0cc645b8-fadc-9b56-35ff-9f2a52cbe856}
Followup: MachineOwner
---------
Continue reading...
under is my crash dump. if you need more information please let me know.
ymbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`0a200000 PsLoadedModuleList = 0xfffff805`0ae2a2f0
Debug session time: Sat Jan 30 17:21:23.879 2021 (UTC - 8:00)
System Uptime: 0 days 0:37:28.508
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffc481110f8000, Pointer to the store context or data manager
Arg2: fffff483573b6d50, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 2
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-ECC9K94
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 2
Key : Analysis.Memory.CommitPeak.Mb
Value: 69
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 154
BUGCHECK_P1: ffffc481110f8000
BUGCHECK_P2: fffff483573b6d50
BUGCHECK_P3: 2
BUGCHECK_P4: 0
EXCEPTION_RECORD: fffff483573b7cd8 -- (.exr 0xfffff483573b7cd8)
ExceptionAddress: fffff8050a4f49e0 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 00000267ae4a8ac0
Parameter[2]: 00000000c00000c0
Inpage operation failed at 00000267ae4a8ac0, due to I/O error 00000000c00000c0
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000267ae4a8ac0
CONTEXT: fffff483573b7510 -- (.cxr 0xfffff483573b7510)
rax=fffff8050a4f4990 rbx=ffffaa0191d77000 rcx=ffffaa0191d77000
rdx=ffffaa0191d77000 rsi=0000000000000002 rdi=00000267ae4a8ac0
rip=fffff8050a4f49e0 rsp=fffff483573b7f18 rbp=00000267ae4a911d
r8=00000267ae4a8ac0 r9=00000000000006b3 r10=ffffaa0191d77ea0
r11=00000267ae4a9173 r12=fffff483573b8188 r13=ffffc48102f31000
r14=ffffaa0191d78000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff805`0a4f49e0 418b08 mov ecx,dword ptr [r8] ds:002b:00000267`ae4a8ac0=????????
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: MemCompression
IO_ERROR: (NTSTATUS) 0xc00000c0 - This device does not exist.
EXCEPTION_STR: 0xc0000006_c00000c0
ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
EXCEPTION_CODE_STR: c0000006
EXCEPTION_PARAMETER3: 00000000c00000c0
STACK_TEXT:
fffff483`573b6c98 fffff805`0a793f5e : 00000000`00000154 ffffc481`110f8000 fffff483`573b6d50 00000000`00000002 : nt!KeBugCheckEx
fffff483`573b6ca0 fffff805`0a60ee36 : ffffc481`110f8000 fffff483`573b6d50 fffff483`00000002 fffff483`573b6e00 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e
fffff483`573b6cf0 fffff805`0a5cbf32 : fffff805`00000002 fffff805`0a2d1244 fffff483`573b3000 fffff483`573b9000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22
fffff483`573b6d20 fffff805`0a5fe642 : fffff805`0a2d1244 fffff483`573b7300 fffff805`0a5cbe90 00000000`00000000 : nt!_C_specific_handler+0xa2
fffff483`573b6d90 fffff805`0a52bf97 : fffff483`573b7300 00000000`00000000 fffff483`573b81e0 fffff805`0a4c3359 : nt!RtlpExecuteHandlerForException+0x12
fffff483`573b6dc0 fffff805`0a52ab86 : fffff483`573b7cd8 fffff483`573b7a10 fffff483`573b7cd8 00000267`ae4a8ac0 : nt!RtlDispatchException+0x297
fffff483`573b74e0 fffff805`0a6078ac : ffffc481`0f29e7c0 fffff805`0a5540e6 00000000`00010000 fffff483`573b7d80 : nt!KiDispatchException+0x186
fffff483`573b7ba0 fffff805`0a603a43 : fffff483`573b8ad8 fffff483`573b8ae0 fffff483`573b8ae8 fffff483`573b8af0 : nt!KiExceptionDispatch+0x12c
fffff483`573b7d80 fffff805`0a4f49e0 : ffffaa01`91d77000 ffffc481`110f8050 fffff805`0a4c42d0 ffffaa01`91d77000 : nt!KiPageFault+0x443
fffff483`573b7f18 fffff805`0a4c42d0 : ffffaa01`91d77000 ffffaa01`91d77000 00000000`00000002 00000267`ae4a8ac0 : nt!RtlDecompressBufferXpressLz+0x50
fffff483`573b7f30 fffff805`0a4c4018 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlDecompressBufferEx+0x60
fffff483`573b7f80 fffff805`0a4c3ea5 : 00000000`00000004 fffff805`0a4c3a0e 00000000`00000000 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x150
fffff483`573b8040 fffff805`0a4c36dc : 00000000`00000001 00000000`00008ac0 ffffc481`110f8000 ffffc481`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa5
fffff483`573b8090 fffff805`0a4c350c : 00000000`ffffffff ffffc481`02f31000 fffff483`573b8170 ffffc481`15ef4e90 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x180
fffff483`573b8130 fffff805`0a4c3359 : ffffaa01`8f2ed730 00000000`00000001 00000000`00000000 00000000`00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc8
fffff483`573b81e0 fffff805`0a4c3211 : ffffc481`110f8000 ffffc481`15ef4e90 ffffc481`02f31000 ffffc481`110f99c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
fffff483`573b8260 fffff805`0a554488 : ffffc481`133ad040 ffffc481`110f8000 00000000`00000000 ffffc481`131f9a70 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
fffff483`573b8290 fffff805`0a50a337 : fffff805`0a4c31f0 fffff483`573b8330 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
fffff483`573b8300 fffff805`0a43e0b4 : fffff483`573b8400 00000000`31526d73 00000000`000003ff fffff805`0af229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xc7
fffff483`573b83d0 fffff805`0a43dae8 : 00000000`0000000c 00000000`000003ff fffff483`573b8480 fffff805`0af229c0 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ac
fffff483`573b8420 fffff805`0a509597 : 00000000`0000000c 00000000`00000001 ffffc481`15ef4e90 ffffc481`131f9a70 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xc0
fffff483`573b84b0 fffff805`0a51d34b : ffffc481`00000001 ffffc481`131f9b30 00000000`00000000 ffffc481`110f8000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
fffff483`573b8520 fffff805`0a4b6f60 : fffff483`00000100 00000000`00000000 fffff483`573b8778 fffff805`0a4b4eb0 : nt!SmPageRead+0x33
fffff483`573b8570 fffff805`0a4b4a0d : 00000000`00000002 fffff483`573b8600 fffff483`573b8778 ffffc481`131f9a20 : nt!MiIssueHardFaultIo+0x10c
fffff483`573b85c0 fffff805`0a40c9c8 : 00000000`c0033333 00000000`00000000 ffff950e`87d300e0 00000000`00000000 : nt!MiIssueHardFault+0x29d
fffff483`573b8680 fffff805`0a60395e : 00000000`c0000016 00000000`00000002 00000000`00000000 00000000`00000002 : nt!MmAccessFault+0x468
fffff483`573b8820 fffff805`0a82ae4e : fffff483`573b8b80 fffff805`0a5fc744 00000000`ffffffff 00000001`00000000 : nt!KiPageFault+0x35e
fffff483`573b89b0 fffff805`0a82ad3e : ffffc481`134e3080 00000000`00000002 ffffc481`006c2a60 00000000`00000001 : nt!ObpReferenceObjectByHandleWithTag+0xfe
fffff483`573b8a40 fffff805`0a7fadf0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObReferenceObjectByHandle+0x2e
fffff483`573b8a90 fffff805`0a6071b8 : ffffc481`133ad040 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtSetEvent+0x90
fffff483`573b8b00 00007ff9`1820c174 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000075`02f8f188 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`1820c174
MODULE_NAME: hardware_disk
IMAGE_NAME: hardware_disk
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x154_c0000006_c00000c0_IMAGE_hardware_disk
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {0cc645b8-fadc-9b56-35ff-9f2a52cbe856}
Followup: MachineOwner
---------
Continue reading...