H
human2021
Hi everyone.
I built my desktop in August 2020 and have experienced random restarts a few times. I was video conferencing on Zoom when this happened today. If I remember correctly, the first couple of times it happened last year, I was also on Zoom then.
I can't see a reason for this. It does not overheat, nothing else is apparent before the crash, it just happens without warning.
I've done some research and I believe this is associated with system data corruption or memory/driver incompatibility issues. I have tested memory with RAMCACHE III it's 100% good. I have always regularly completed updates. I also turned off the fast restart feature but it still happens.
Has anyone had a similar experience? I'm looking for advice about why this is happening and what to do.
Let me know if I have missed any info.
Thanks in advance.
PC build details
Processor Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz
MB ASUS ROG STRIX Z490-E Gaming
Graphics Nvidia GeForce GTX 1650 Super
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor
NOTE: No overclocking
Windows
Edition Windows 10 Pro
Version 20H2
Installed on 15/08/2020
OS build 19042.746
Event Log
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/02/2021 4:29:57 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-N5UUHEA
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-02-01T05:29:57.9619957Z" />
<EventRecordID>30841</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-N5UUHEA</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff8016c452f44</Data>
<Data Name="BugcheckParameter3">0xffffab80e8d56ce0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">5</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
Continue reading...
I built my desktop in August 2020 and have experienced random restarts a few times. I was video conferencing on Zoom when this happened today. If I remember correctly, the first couple of times it happened last year, I was also on Zoom then.
I can't see a reason for this. It does not overheat, nothing else is apparent before the crash, it just happens without warning.
I've done some research and I believe this is associated with system data corruption or memory/driver incompatibility issues. I have tested memory with RAMCACHE III it's 100% good. I have always regularly completed updates. I also turned off the fast restart feature but it still happens.
Has anyone had a similar experience? I'm looking for advice about why this is happening and what to do.
Let me know if I have missed any info.
Thanks in advance.
PC build details
Processor Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz
MB ASUS ROG STRIX Z490-E Gaming
Graphics Nvidia GeForce GTX 1650 Super
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor
NOTE: No overclocking
Windows
Edition Windows 10 Pro
Version 20H2
Installed on 15/08/2020
OS build 19042.746
Event Log
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/02/2021 4:29:57 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-N5UUHEA
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-02-01T05:29:57.9619957Z" />
<EventRecordID>30841</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-N5UUHEA</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff8016c452f44</Data>
<Data Name="BugcheckParameter3">0xffffab80e8d56ce0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">5</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
Continue reading...