C
Christopher G. Vogel
I will try to be as detailed as possible.
I was able to use Word draw functions on my old 2011 HP touchsmart all in one with out any issues. Great for teaching my online classes. It used a IR 2 point touch screen. Do to its age, and limited speed, I decided to upgrade to to a new HP All-in-one 24-dp0160.
It is a AMD Ryzen 5 4500u processor, with AMD Radeon Graphics.
Windows 10 home 64bit
12 G ram
I am running a second monitor using the HDMI out port with a generic HDMI to VGA converter.
New out of the box everything seems to run fine, but not being a IR touch screen it does require a stylus or fingers to activate the screen.
The problem. If I use Word and the draw function alone it works perfectly. But if I open my google meet class on the second monitor, it will work for a brief time and then freeze the computer. Can't exit word. windows key won't work, Ctrl-Alt-Delete won't work, after a minute the mouse will quit and the computer just beeps. The only way out is a hold down the power button until shutdown.
Strange bit, If I open my google class on the primary monitor and reduce it so that I only see Word. It will work. But then I can't see my students.
I have checked the ver # of my display adapter driver (27.20.11040.11 9/8/2020) and it is a later version than is on the HP website ([COLOR=rgba(55, 55, 55, 1)]26.20.11034.2002 Rev.A Dec 19, 2019)[/COLOR]
[COLOR=rgba(55, 55, 55, 1)]So I'm back to using the old slow machine for now :-(
Any help would be great
[/COLOR]
Continue reading...
I was able to use Word draw functions on my old 2011 HP touchsmart all in one with out any issues. Great for teaching my online classes. It used a IR 2 point touch screen. Do to its age, and limited speed, I decided to upgrade to to a new HP All-in-one 24-dp0160.
It is a AMD Ryzen 5 4500u processor, with AMD Radeon Graphics.
Windows 10 home 64bit
12 G ram
I am running a second monitor using the HDMI out port with a generic HDMI to VGA converter.
New out of the box everything seems to run fine, but not being a IR touch screen it does require a stylus or fingers to activate the screen.
The problem. If I use Word and the draw function alone it works perfectly. But if I open my google meet class on the second monitor, it will work for a brief time and then freeze the computer. Can't exit word. windows key won't work, Ctrl-Alt-Delete won't work, after a minute the mouse will quit and the computer just beeps. The only way out is a hold down the power button until shutdown.
Strange bit, If I open my google class on the primary monitor and reduce it so that I only see Word. It will work. But then I can't see my students.
I have checked the ver # of my display adapter driver (27.20.11040.11 9/8/2020) and it is a later version than is on the HP website ([COLOR=rgba(55, 55, 55, 1)]26.20.11034.2002 Rev.A Dec 19, 2019)[/COLOR]
[COLOR=rgba(55, 55, 55, 1)]So I'm back to using the old slow machine for now :-(
Any help would be great
[/COLOR]Continue reading...