Windows 10 major issues since 2004 update

S

Spartan 969

We have two Lenovo P310s and an AIO that were upgraded to windows 10 2004 in June/July 2020. Since upgrading, no windows app or the store opens and general performance is slow on all machines, login times are generally 3-5mins.


Steps taken to resolve:


wsreset.exe


all updates installed via windows update


sfc /scannow - no issues found


/DSIM - no changes to PC issues


Delete and recreate local windows user accounts - no changes to PC issues


Reformat - no changes to PC issues


I have ran SFC and DSIM weekly since July last year and preformed more than 5 reformats using the reset option (removing everything and downloading the online installer) of each machine and the issues persist.


Is it possible to get the 1909 installer and reformat to that version and preventing future upgrades? As all three computers were working until the upgrade with no issues. Or would the ISO downloader of 2004 likely see an improvement?

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