V
ValentinGenov
Good morning,
I hope someone will be able to help me a little bit. I've been struggling for the past 2 weeks. I have done a clean windows 10 install on the machine that i have approximately 2 weeks ago and since then I get BSOD almost daily. I have never ever had any issues like this before that.
I have tried everything from scanning/verifying windows files, running memory tests, running disc tests and no errors have been detected. Non of my CPU, GPU or memory are overheating (the don't go above 40C except GPU that goes up to 70 when running heavy games), all drovers are up to date and the correct ones...
I must say I'm not very good when it comes to computers but at least I have tried to do the basic stuff (I think) and nothing had worked so far.
Using BluescreenView and it always comes with the same address and error.
Bug Check code: 0x00000124
Caused by driver: hal.dll
Address: hal.dll+395ef
File description: Hardware Abstraction Layer DLL
Crash address: ntoskrnl.exe+180500
And this is the dmp itself after analysing it with windpg:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Valentin\Desktop\020821-24453-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 15063.0.amd64fre.rs2_release.170317-1834
Machine Name:
Kernel base = 0xfffff801`55801000 PsLoadedModuleList = 0xfffff801`55b50700
Debug session time: Mon Feb 8 20:25:30.238 2021 (UTC + 0:00)
System Uptime: 1 days 5:13:28.221
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
..................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`55981500 48894c2408 mov qword ptr [rsp+8],rcx ss:ffff8481`1e643e20=0000000000000124
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9c0fd24fc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000070005, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2765
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-DIJBJR2
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 16960
Key : Analysis.Memory.CommitPeak.Mb
Value: 82
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: rs2_release
Key : WER.OS.Timestamp
Value: 2017-03-17T18:34:00Z
Key : WER.OS.Version
Value: 10.0.15063.0
Key : WHEA.MCiStatus.Code
Value: 0xb200000000070005
Key : WHEA.MCiStatus.McaError
Value: 0x0005
Key : WHEA.MCiStatus.ModelError
Value: 0x0007
Key : WHEA.MCiStatus.Reserved
Value: 0x00000000
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffff9c0fd24fc028
BUGCHECK_P3: b2000000
BUGCHECK_P4: 70005
BLACKBOXBSD: 1 (!blackboxbsd)
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: obs64.exe
STACK_TEXT:
ffff8481`1e643e18 fffff801`560c65ef : 00000000`00000124 00000000`00000000 ffff9c0f`d24fc028 00000000`b2000000 : nt!KeBugCheckEx
ffff8481`1e643e20 fffff801`55a5fbed : ffff9c0f`d24fc028 ffff9c0f`d0de5240 ffff9c0f`d0de5240 ffff9c0f`d0de5240 : hal!HalBugCheckSystem+0xcf
ffff8481`1e643e60 fffff801`560c6b18 : 00000000`00000728 00000000`00000001 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d
ffff8481`1e643ec0 fffff801`560c6e78 : 00000000`00000010 00000000`00000001 ffff8481`1e644068 00000000`00000001 : hal!HalpMcaReportError+0x50
ffff8481`1e644010 fffff801`560c6d66 : ffff9c0f`d09400b0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
ffff8481`1e644060 fffff801`560c6faa : 00000000`00000010 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffff8481`1e6440a0 fffff801`560c7140 : ffff9c0f`d09400b0 ffff8481`1e6442d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffff8481`1e6440d0 fffff801`5598f73b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffff8481`1e644100 fffff801`5598f3ff : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffff8481`1e644240 00007ffe`42579c0b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1bf
00000063`a89f7c60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`42579c0b
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD0007_MCACOD0005_PCC_UC_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.15063.0
BUILDLAB_STR: rs2_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {cda0321f-04b7-2e55-f9c7-722f477ae271}
Followup: MachineOwner
---------
If anyone can help it will be much appreciated. If there is anything I can do to provide you with more info please let me know.
Continue reading...
I hope someone will be able to help me a little bit. I've been struggling for the past 2 weeks. I have done a clean windows 10 install on the machine that i have approximately 2 weeks ago and since then I get BSOD almost daily. I have never ever had any issues like this before that.
I have tried everything from scanning/verifying windows files, running memory tests, running disc tests and no errors have been detected. Non of my CPU, GPU or memory are overheating (the don't go above 40C except GPU that goes up to 70 when running heavy games), all drovers are up to date and the correct ones...
I must say I'm not very good when it comes to computers but at least I have tried to do the basic stuff (I think) and nothing had worked so far.
Using BluescreenView and it always comes with the same address and error.
Bug Check code: 0x00000124
Caused by driver: hal.dll
Address: hal.dll+395ef
File description: Hardware Abstraction Layer DLL
Crash address: ntoskrnl.exe+180500
And this is the dmp itself after analysing it with windpg:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Valentin\Desktop\020821-24453-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 15063 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 15063.0.amd64fre.rs2_release.170317-1834
Machine Name:
Kernel base = 0xfffff801`55801000 PsLoadedModuleList = 0xfffff801`55b50700
Debug session time: Mon Feb 8 20:25:30.238 2021 (UTC + 0:00)
System Uptime: 1 days 5:13:28.221
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
..................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`55981500 48894c2408 mov qword ptr [rsp+8],rcx ss:ffff8481`1e643e20=0000000000000124
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9c0fd24fc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000070005, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
fffff80155b3f0a0: Unable to get Flags value from nt!KdVersionBlock
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2765
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-DIJBJR2
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 16960
Key : Analysis.Memory.CommitPeak.Mb
Value: 82
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: rs2_release
Key : WER.OS.Timestamp
Value: 2017-03-17T18:34:00Z
Key : WER.OS.Version
Value: 10.0.15063.0
Key : WHEA.MCiStatus.Code
Value: 0xb200000000070005
Key : WHEA.MCiStatus.McaError
Value: 0x0005
Key : WHEA.MCiStatus.ModelError
Value: 0x0007
Key : WHEA.MCiStatus.Reserved
Value: 0x00000000
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffff9c0fd24fc028
BUGCHECK_P3: b2000000
BUGCHECK_P4: 70005
BLACKBOXBSD: 1 (!blackboxbsd)
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: obs64.exe
STACK_TEXT:
ffff8481`1e643e18 fffff801`560c65ef : 00000000`00000124 00000000`00000000 ffff9c0f`d24fc028 00000000`b2000000 : nt!KeBugCheckEx
ffff8481`1e643e20 fffff801`55a5fbed : ffff9c0f`d24fc028 ffff9c0f`d0de5240 ffff9c0f`d0de5240 ffff9c0f`d0de5240 : hal!HalBugCheckSystem+0xcf
ffff8481`1e643e60 fffff801`560c6b18 : 00000000`00000728 00000000`00000001 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d
ffff8481`1e643ec0 fffff801`560c6e78 : 00000000`00000010 00000000`00000001 ffff8481`1e644068 00000000`00000001 : hal!HalpMcaReportError+0x50
ffff8481`1e644010 fffff801`560c6d66 : ffff9c0f`d09400b0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
ffff8481`1e644060 fffff801`560c6faa : 00000000`00000010 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffff8481`1e6440a0 fffff801`560c7140 : ffff9c0f`d09400b0 ffff8481`1e6442d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffff8481`1e6440d0 fffff801`5598f73b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffff8481`1e644100 fffff801`5598f3ff : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffff8481`1e644240 00007ffe`42579c0b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1bf
00000063`a89f7c60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`42579c0b
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD0007_MCACOD0005_PCC_UC_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.15063.0
BUILDLAB_STR: rs2_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {cda0321f-04b7-2e55-f9c7-722f477ae271}
Followup: MachineOwner
---------
If anyone can help it will be much appreciated. If there is anything I can do to provide you with more info please let me know.
Continue reading...