K
KayKhan1
Hi,
The problem im experiecing is intermittent. It happens around once or twice a day, usually every time it occurs im watching a video, either on twitch or on youtube.
The Problem
My computer will freeze (im unable to move the mouse), after 1 second, both monitors turn off informing me there is no input signal, the monitors turn back on after 2-3 seconds and any video im watching would have paused or crashed.
Troubleshooting
I managed to log the time it happened and connect that with any events i see in the event viewer. There is 1 error and 2 warning that occur at the time.
12:06:22 (warning)
Log Name: System
Source: Display
Date: 09/02/2021 12:06:22
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-TJML7E7
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:22.2699166Z" />
<EventRecordID>23828</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security />
</System>
<EventData>
<Data>nvlddmkm</Data>
<Data>
</Data>
</EventData>
</Event>
12:06:35 (warning)
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 09/02/2021 12:06:35
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: DESKTOP-TJML7E7\KKHAN
Computer: DESKTOP-TJML7E7
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-TJML7E7\KKHAN SID (S-1-5-21-3657832228-2361099385-4143263779-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:35.8310547Z" />
<EventRecordID>23829</EventRecordID>
<Correlation ActivityID="{89d60cff-7de7-461a-8321-1ee14eeae2e8}" />
<Execution ProcessID="1232" ThreadID="26488" />
<Channel>System</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security UserID="S-1-5-21-3657832228-2361099385-4143263779-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">DESKTOP-TJML7E7</Data>
<Data Name="param7">KKHAN</Data>
<Data Name="param8">S-1-5-21-3657832228-2361099385-4143263779-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>
12:06:40 (error)
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 09/02/2021 12:06:40
Event ID: 28
Task Category: Provider
Level: Error
Keywords: (2048),(512),Provider
User: SYSTEM
Computer: DESKTOP-TJML7E7
Description:
Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}. Error: 0xC0000001
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{b675ec37-bdb6-4648-bc92-f3fdc74d3ca2}" />
<EventID>28</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>25</Opcode>
<Keywords>0x8000000000000a20</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:40.4926086Z" />
<EventRecordID>349</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="3560" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ProviderGuid">{8444a4fb-d8d3-4f38-84f8-89960a1ef12f}</Data>
<Data Name="ErrorCode">3221225473</Data>
</EventData>
</Event>
What Ive Tried
1. Windows Update (It is up to date)
2. Reinstalled GPU drivers.
- Booted into safe mode, uninstalled the graphics card via device manager
- Back into normal mode, installed the graphics card driver via official nvidia source
3. sfc /scannow - no violations found
4. malwarebytes - no malware found
5. avg scan - no viruses found
Other Comments
My computer is 3 months old, i built it myself, ive only noticed this problem in the past 2 weeks.
Continue reading...
The problem im experiecing is intermittent. It happens around once or twice a day, usually every time it occurs im watching a video, either on twitch or on youtube.
The Problem
My computer will freeze (im unable to move the mouse), after 1 second, both monitors turn off informing me there is no input signal, the monitors turn back on after 2-3 seconds and any video im watching would have paused or crashed.
Troubleshooting
I managed to log the time it happened and connect that with any events i see in the event viewer. There is 1 error and 2 warning that occur at the time.
12:06:22 (warning)
Log Name: System
Source: Display
Date: 09/02/2021 12:06:22
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-TJML7E7
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:22.2699166Z" />
<EventRecordID>23828</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security />
</System>
<EventData>
<Data>nvlddmkm</Data>
<Data>
</Data>
</EventData>
</Event>
12:06:35 (warning)
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 09/02/2021 12:06:35
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: DESKTOP-TJML7E7\KKHAN
Computer: DESKTOP-TJML7E7
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-TJML7E7\KKHAN SID (S-1-5-21-3657832228-2361099385-4143263779-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:35.8310547Z" />
<EventRecordID>23829</EventRecordID>
<Correlation ActivityID="{89d60cff-7de7-461a-8321-1ee14eeae2e8}" />
<Execution ProcessID="1232" ThreadID="26488" />
<Channel>System</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security UserID="S-1-5-21-3657832228-2361099385-4143263779-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">DESKTOP-TJML7E7</Data>
<Data Name="param7">KKHAN</Data>
<Data Name="param8">S-1-5-21-3657832228-2361099385-4143263779-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>
12:06:40 (error)
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 09/02/2021 12:06:40
Event ID: 28
Task Category: Provider
Level: Error
Keywords: (2048),(512),Provider
User: SYSTEM
Computer: DESKTOP-TJML7E7
Description:
Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}. Error: 0xC0000001
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{b675ec37-bdb6-4648-bc92-f3fdc74d3ca2}" />
<EventID>28</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>25</Opcode>
<Keywords>0x8000000000000a20</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:40.4926086Z" />
<EventRecordID>349</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="3560" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ProviderGuid">{8444a4fb-d8d3-4f38-84f8-89960a1ef12f}</Data>
<Data Name="ErrorCode">3221225473</Data>
</EventData>
</Event>
What Ive Tried
1. Windows Update (It is up to date)
2. Reinstalled GPU drivers.
- Booted into safe mode, uninstalled the graphics card via device manager
- Back into normal mode, installed the graphics card driver via official nvidia source
3. sfc /scannow - no violations found
4. malwarebytes - no malware found
5. avg scan - no viruses found
Other Comments
My computer is 3 months old, i built it myself, ive only noticed this problem in the past 2 weeks.
Continue reading...