A
Allen Minns
Hello and thank you for taking the time to offer your help. I have an HP Z4 G4 workstation that will not update from Windows 10 1809. I tried the following:
Windows setting> update and security
Windows update assistant
Troubleshoot Windows Update
Running the Windows media creator tool that keeps files and programs
I opened CMD as an admin
Ran the following commands:
sc config wuauserv
start=auto sc config bits
start=auto sc config cryptsvc
start=auto sc config trustedinstaller
start=auto exit restart
Ran updates, they failed.
Ran this again but with a power shell command at the end:
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
c:\windows\SoftwareDistribution SoftwareDistribution.old
c:\windows\system32\catroot2 catroot2.old
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
exit
start type power shell as admin
wuauclt.exe /updatenow
exit
then restart Updates failed.
I opened PowerShell Ran the following commands:
Install-Module PSWindowsUpdate
Get-WindowsUpdate
Install-WindowsUpdate
This process installed 3 out of the 4 available updates, feature update 1909 failed I restarted the pc and ran again. failed again
From here I started to look at the bigger picture, maybe its a hardware issue I ran sfc /scannow, it fails at 71%, I ran this twice to be sure.
From here I focused on getting that resolved. I opened CMD as an admin and ran the following chkdsk c:/r Once it was finished it asked me to reboot After a lengthy reboot I signed in and ran sfc /scannow Again it failed at 71% Now I ran the following command: ICACLS C:\Windows\winsxs After the reboot I ran SFC scan again. It still fails at 71%
I do not want to do a clean install. He has GM software that is a huge PINA to install.
Continue reading...
Windows setting> update and security
Windows update assistant
Troubleshoot Windows Update
Running the Windows media creator tool that keeps files and programs
I opened CMD as an admin
Ran the following commands:
sc config wuauserv
start=auto sc config bits
start=auto sc config cryptsvc
start=auto sc config trustedinstaller
start=auto exit restart
Ran updates, they failed.
Ran this again but with a power shell command at the end:
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
c:\windows\SoftwareDistribution SoftwareDistribution.old
c:\windows\system32\catroot2 catroot2.old
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
exit
start type power shell as admin
wuauclt.exe /updatenow
exit
then restart Updates failed.
I opened PowerShell Ran the following commands:
Install-Module PSWindowsUpdate
Get-WindowsUpdate
Install-WindowsUpdate
This process installed 3 out of the 4 available updates, feature update 1909 failed I restarted the pc and ran again. failed again
From here I started to look at the bigger picture, maybe its a hardware issue I ran sfc /scannow, it fails at 71%, I ran this twice to be sure.
From here I focused on getting that resolved. I opened CMD as an admin and ran the following chkdsk c:/r Once it was finished it asked me to reboot After a lengthy reboot I signed in and ran sfc /scannow Again it failed at 71% Now I ran the following command: ICACLS C:\Windows\winsxs After the reboot I ran SFC scan again. It still fails at 71%
I do not want to do a clean install. He has GM software that is a huge PINA to install.
Continue reading...