Window 10 keep log off randomly

N

NganTran89

I have a Lenovo laptop (Thinkpad T480s) with Window 10. Recently, while I am working (so the laptop is not idle), the monitor randomly turn off and the laptop go into sleep mode. It will be on again at the log off screen if I press the power button or anywhere on the keyboard or move the mouse.


It can happen when I am in the middle of video call, editing words and so on so it's very annoying and worrysome.


I tried to reset the laptop to manufacturer setting; updated windows and all drivers; set the window to never sleep or turn off in personalization. Nothing works and I have no clue what is the problem.


In the event viewer, there is 1 error but I am not sure if it's related

Source: ESSENT

Event ID: 455

Task category: Logging/Recovery


svchost (6508,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.


Please kindly help. Thanks!

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