Windows Scan software from Store and Windows fax and scan, neither lets me save in PDF

T

TigerOffice

Two days ago, we received an issue from a client at office. He wasn't being able to save any of his scanned documents as PDF. Today we received the same issue from another client. We use Windows Scan app as our tool to scan stuff. We tried removing the printer along with it's driver & software and re-installed both. Also tried reinstalling the app itself. No result.. Right now we are using HP Smart app for scanning.


**All the printers and scanner are network printer and scanners**

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