D
Dave _
I recently updated my system with KB4601319 and KB4601050, and immediately started getting BSOD's with KMODE_EXCEPTION_NOT_HANDLED.
I have tried a lot to diagnose the issue, but I cannot figure out what the problem is.
System information:
- Custom desktop PC
- Core i7 2600k
- ASROCK H67m
- NVIDIA GTX 1080 Ti
- Creative XFi audio card
- Windows 10 20H2 / Ubuntu 20.04 (Dual boot)
I know the issue is not hardware related, as I have zero issues with Ubuntu. I've also run a memtest to ensure the RAM is good.
So far, the system will boot fine in safemode, but crashes after 1-20 minutes in clean boot mode (all startup and services disabled).
What I have tried:
- Uninstall the updates
- Reinstall graphics drivers
- Booting with the sound card removed
- chkdsk (Found and corrected one small error)
Any help is much appreciated.
Here is a copy of the most recent minidump output (opened on a different computer for obvious reasons)
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8006ee89041, The address that the exception occurred at
Arg3: 0000000000000064, Parameter 0 of the exception
Arg4: 0000000000000001, Parameter 1 of the exception
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 7
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on LAPTOP-HT55N3AH
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 7
Key : Analysis.Memory.CommitPeak.Mb
Value: 78
Key : Analysis.System
Value: CreateObject
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 1e
BUGCHECK_P1: ffffffffc0000094
BUGCHECK_P2: fffff8006ee89041
BUGCHECK_P3: 64
BUGCHECK_P4: 1
EXCEPTION_PARAMETER1: 0000000000000064
EXCEPTION_PARAMETER2: 0000000000000001
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: svchost.exe
BAD_STACK_POINTER: ffffa480235fd148
STACK_TEXT:
ffffa480`235fd148 fffff800`6f08f83e : 00000000`0000001e ffffffff`c0000094 fffff800`6ee89041 00000000`00000064 : nt!KeBugCheckEx
ffffa480`235fd150 fffff800`6efa6702 : fffff800`6f08f81c 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HvlpVtlCallExceptionHandler+0x22
ffffa480`235fd190 fffff800`6ee485d0 : 00000000`00000000 ffffa480`235fd700 ffff9285`d7c4cfb0 00000000`00000000 : nt!RtlpExecuteHandlerForException+0x12
ffffa480`235fd1c0 fffff800`6eeccdd6 : ffff9285`d7c4c958 ffffa480`235fde20 ffff9285`d7c4c958 00000000`00000000 : nt!RtlDispatchException+0x280
ffffa480`235fd8f0 fffff800`6ef9e6d2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186
ffffa480`235fdfb0 fffff800`6ef9e6a0 : fffff800`6efaf865 00000000`00000001 ffff9285`00000000 ffffdf07`eb2c9000 : nt!KxExceptionDispatchOnExceptionStack+0x12
ffff9285`d7c4c818 fffff800`6efaf865 : 00000000`00000001 ffff9285`00000000 ffffdf07`eb2c9000 ffffa480`22fec180 : nt!KiExceptionDispatchOnExceptionStackContinue
ffff9285`d7c4c820 fffff800`6efa850a : 00000000`00000000 00000000`00000001 ffffdf07`e69ac590 ffffdf07`e69ac5d0 : nt!KiExceptionDispatch+0x125
ffff9285`d7c4ca00 fffff800`6ee89041 : 00000000`00000064 ffffdf07`00003ff8 ffffdf07`00000064 fffff800`00000064 : nt!KiDivideErrorFault+0x30a
ffff9285`d7c4cb90 fffff800`6ee88e90 : ffffa480`22ff42e8 00000000`00000000 00000000`00000014 ffffa480`00000001 : nt!PpmPerfSelectProcessorState+0x199
ffff9285`d7c4cc60 fffff800`6eebca7b : ffffa480`22fef240 ffffa480`22fec180 ffff9285`d7c4cdc9 ffffa480`22fec180 : nt!PpmPerfSelectProcessorStates+0x70
ffff9285`d7c4cc90 fffff800`6ee83327 : ffffa480`22fef240 ffffa480`22fef240 ffff9285`d7c4cdc9 00000000`00000001 : nt!PpmCheckRun+0x3b
ffff9285`d7c4cd00 fffff800`6ee82f70 : ffffa480`22fec180 fffff780`00000014 00000000`00000002 ffffa480`22fec180 : nt!KiExecuteAllDpcs+0x1f3
ffff9285`d7c4ce30 fffff800`6efa4885 : 00000000`00000000 ffffa480`22fec180 ffff9285`dbe4cb80 00000000`00000000 : nt!KiRetireDpcList+0x90
ffff9285`d7c4cfb0 fffff800`6efa4670 : 0000020c`95fc0340 00000000`0000007f 00000000`00000001 0000020c`9f313000 : nt!KxRetireDpcList+0x5
ffff9285`dbe4cad0 fffff800`6efa3d3e : 00000000`40000000 ffffdf07`e48a5d40 00000000`00000020 ffffdf07`ed61a080 : nt!KiDispatchInterruptContinue
ffff9285`dbe4cb00 00007ffd`4701f207 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0x2ee
00000033`8d87c700 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`4701f207
SYMBOL_NAME: nt!PpmPerfSelectProcessorState+199
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.1
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 199
FAILURE_BUCKET_ID: 0x1E_c0000094_STACKPTR_ERROR_nt!PpmPerfSelectProcessorState
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {a349e6fc-c773-5f1f-3d98-37443aaf47b7}
Followup: MachineOwner
Continue reading...
I have tried a lot to diagnose the issue, but I cannot figure out what the problem is.
System information:
- Custom desktop PC
- Core i7 2600k
- ASROCK H67m
- NVIDIA GTX 1080 Ti
- Creative XFi audio card
- Windows 10 20H2 / Ubuntu 20.04 (Dual boot)
I know the issue is not hardware related, as I have zero issues with Ubuntu. I've also run a memtest to ensure the RAM is good.
So far, the system will boot fine in safemode, but crashes after 1-20 minutes in clean boot mode (all startup and services disabled).
What I have tried:
- Uninstall the updates
- Reinstall graphics drivers
- Booting with the sound card removed
- chkdsk (Found and corrected one small error)
Any help is much appreciated.
Here is a copy of the most recent minidump output (opened on a different computer for obvious reasons)
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8006ee89041, The address that the exception occurred at
Arg3: 0000000000000064, Parameter 0 of the exception
Arg4: 0000000000000001, Parameter 1 of the exception
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 7
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on LAPTOP-HT55N3AH
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 7
Key : Analysis.Memory.CommitPeak.Mb
Value: 78
Key : Analysis.System
Value: CreateObject
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 1e
BUGCHECK_P1: ffffffffc0000094
BUGCHECK_P2: fffff8006ee89041
BUGCHECK_P3: 64
BUGCHECK_P4: 1
EXCEPTION_PARAMETER1: 0000000000000064
EXCEPTION_PARAMETER2: 0000000000000001
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: svchost.exe
BAD_STACK_POINTER: ffffa480235fd148
STACK_TEXT:
ffffa480`235fd148 fffff800`6f08f83e : 00000000`0000001e ffffffff`c0000094 fffff800`6ee89041 00000000`00000064 : nt!KeBugCheckEx
ffffa480`235fd150 fffff800`6efa6702 : fffff800`6f08f81c 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HvlpVtlCallExceptionHandler+0x22
ffffa480`235fd190 fffff800`6ee485d0 : 00000000`00000000 ffffa480`235fd700 ffff9285`d7c4cfb0 00000000`00000000 : nt!RtlpExecuteHandlerForException+0x12
ffffa480`235fd1c0 fffff800`6eeccdd6 : ffff9285`d7c4c958 ffffa480`235fde20 ffff9285`d7c4c958 00000000`00000000 : nt!RtlDispatchException+0x280
ffffa480`235fd8f0 fffff800`6ef9e6d2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186
ffffa480`235fdfb0 fffff800`6ef9e6a0 : fffff800`6efaf865 00000000`00000001 ffff9285`00000000 ffffdf07`eb2c9000 : nt!KxExceptionDispatchOnExceptionStack+0x12
ffff9285`d7c4c818 fffff800`6efaf865 : 00000000`00000001 ffff9285`00000000 ffffdf07`eb2c9000 ffffa480`22fec180 : nt!KiExceptionDispatchOnExceptionStackContinue
ffff9285`d7c4c820 fffff800`6efa850a : 00000000`00000000 00000000`00000001 ffffdf07`e69ac590 ffffdf07`e69ac5d0 : nt!KiExceptionDispatch+0x125
ffff9285`d7c4ca00 fffff800`6ee89041 : 00000000`00000064 ffffdf07`00003ff8 ffffdf07`00000064 fffff800`00000064 : nt!KiDivideErrorFault+0x30a
ffff9285`d7c4cb90 fffff800`6ee88e90 : ffffa480`22ff42e8 00000000`00000000 00000000`00000014 ffffa480`00000001 : nt!PpmPerfSelectProcessorState+0x199
ffff9285`d7c4cc60 fffff800`6eebca7b : ffffa480`22fef240 ffffa480`22fec180 ffff9285`d7c4cdc9 ffffa480`22fec180 : nt!PpmPerfSelectProcessorStates+0x70
ffff9285`d7c4cc90 fffff800`6ee83327 : ffffa480`22fef240 ffffa480`22fef240 ffff9285`d7c4cdc9 00000000`00000001 : nt!PpmCheckRun+0x3b
ffff9285`d7c4cd00 fffff800`6ee82f70 : ffffa480`22fec180 fffff780`00000014 00000000`00000002 ffffa480`22fec180 : nt!KiExecuteAllDpcs+0x1f3
ffff9285`d7c4ce30 fffff800`6efa4885 : 00000000`00000000 ffffa480`22fec180 ffff9285`dbe4cb80 00000000`00000000 : nt!KiRetireDpcList+0x90
ffff9285`d7c4cfb0 fffff800`6efa4670 : 0000020c`95fc0340 00000000`0000007f 00000000`00000001 0000020c`9f313000 : nt!KxRetireDpcList+0x5
ffff9285`dbe4cad0 fffff800`6efa3d3e : 00000000`40000000 ffffdf07`e48a5d40 00000000`00000020 ffffdf07`ed61a080 : nt!KiDispatchInterruptContinue
ffff9285`dbe4cb00 00007ffd`4701f207 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0x2ee
00000033`8d87c700 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`4701f207
SYMBOL_NAME: nt!PpmPerfSelectProcessorState+199
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.1
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 199
FAILURE_BUCKET_ID: 0x1E_c0000094_STACKPTR_ERROR_nt!PpmPerfSelectProcessorState
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {a349e6fc-c773-5f1f-3d98-37443aaf47b7}
Followup: MachineOwner
Continue reading...