Unable to hibernate or shutdown in Windows 10

P

Pasha4ever

Hi,


I am unable to shutdown or hibernate in Windows 10. Shutdown works only after disabling Fast Startup. I turned off hibernation and turned it back on using command line. Removed and added power plans. Removed and installed both AMD (CPU) and NVIDIA (GPU) display drivers.


I am facing same issues as shown in below thread and followed all links and solutions listed there but none of them worked. Updates are working fine and I installed latest insider Beta channel build today. This problem is happening even before installing insider build.


1- Unable to put it in Hibernate mode: whenever I select the option it just locks the screen, failing to shut down.

2- Unable to shut down when fast startup is enabled: I had to disable the option to be able to shutdown my PC.




Please let me know how can I solve this?


Device and OS details -

Edition Windows 10 Pro

Version 21H1

Installed on ‎2/‎18/‎2021

OS build 19043.844

Experience Windows Feature Experience Pack 120.2212.2020.0



ASUS Zephyrus G14

Processor AMD Ryzen 9 4900HS with Radeon Graphics 3.00 GHz
Installed RAM 16.0 GB (15.4 GB usable)
System type 64-bit operating system, x64-based processor

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