S
SoyaC
My laptop is frequently getting blue screens and monitor black out. They all occurred quite randomly.
Windows 10 ver 20H2
AMD Ryzen 7 4800H 2.9 ghz
with internal radeon graphics card
nvidia Geforce RTX 2060
16GB RAM
Memory test was done, all 8 passes without issue.
A few memory dump files that might be related.
Stop code: System Service Exception
https://www.dropbox.com/s/v5j54zj7u72rx63/021921-12234-01.dmp?dl=0
Stop code: DRIVER IRQL NOT LESSS OR EQUAL
022021-12046-01.dmp
Previously made a report but no responses in the end.
Original post
Based on the reliability monitor, I realized most of the time the problem occurred hours after an uninformed windows update was made
Continue reading...
Windows 10 ver 20H2
AMD Ryzen 7 4800H 2.9 ghz
with internal radeon graphics card
nvidia Geforce RTX 2060
16GB RAM
Memory test was done, all 8 passes without issue.
A few memory dump files that might be related.
Stop code: System Service Exception
https://www.dropbox.com/s/v5j54zj7u72rx63/021921-12234-01.dmp?dl=0
Stop code: DRIVER IRQL NOT LESSS OR EQUAL
022021-12046-01.dmp
Previously made a report but no responses in the end.
Original post
Based on the reliability monitor, I realized most of the time the problem occurred hours after an uninformed windows update was made
- Installation Successful: Windows successfully installed the following update: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.331.1372.0)
- Installation Successful: Windows successfully installed the following update: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.331.1475.0)
- Installation Successful: Windows successfully installed the following update: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.331.1622.0)
Continue reading...