R
Raúl Bugalho
Hello there, I require some help for something that plagues me for 2 months now.
I have bought a new PC recently, going for 4 months.
I have been experiencing a random crash on it that I don't really know how to fix or how to approach, or even find the root cause.
Basically, I can spend hours, days, weeks even, without a problem on it. I can do all the things I want, work, play games, view videos, etc... However, sometimes, out of the blue, I start noticing that the clock on my PC stopped, after I press on it only the calendar window appears, but without showing the calendar itself; If I try to turn off the PC, I can select the option, but the PC won't turn off;
I can try to open Chrome and other apps, but nothing opens. I go to the task manager, it opens just fine, but the functions are all frozen. Can't see the RAM or Temperature oscilating can't even terminate tasks.
As minutes go by, other funtions start to completely halt and don't respond to anything. I won't even be able to press the windows button to select the PC to turn off anymore.
If I have music or a video running, the PC will continue to project it's sound without a problem, however the image of the video will be still and the wifi will stop working as well later on.
Basically the PC will begin to shut down one by one all of its functions until I can no longer move my mouse and the screen freezes entirely, which makes me force a restart and then... the PC will be just fine. And will continue to be fine for another period until it decides to randomly do this again.
I already tried to look up some fixes like using a SFC Scan on the Command Prompt and it did detect some errors, however this never seemed to fix it.
I tried to see if there was a pattern, if I pressed something or opened a certain APP which would start this but no: it seems completely random as there was one time I accidentally turned my PC on and forgot to turn it off and after I returned to do so, a couple of hours later, the PC Screen was frozen and the hour it displayed was one hour ago.
I am a complete layman here, and have no idea what to do. I really wanted to avoid taking it to the warranty after only 4 months, but if there isn't a fix for this, then I shall be forced to do so.
SPECS (If it helps):
Video: NVIDIA GeForce GTX 1660 SUPER 6GB
Processor: Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz 2.90 GHz
RAM: 8,00 GB
OS: Microsoft Windows 10 Home x64 bits
Thank you for your time and help.
Continue reading...
I have bought a new PC recently, going for 4 months.
I have been experiencing a random crash on it that I don't really know how to fix or how to approach, or even find the root cause.
Basically, I can spend hours, days, weeks even, without a problem on it. I can do all the things I want, work, play games, view videos, etc... However, sometimes, out of the blue, I start noticing that the clock on my PC stopped, after I press on it only the calendar window appears, but without showing the calendar itself; If I try to turn off the PC, I can select the option, but the PC won't turn off;
I can try to open Chrome and other apps, but nothing opens. I go to the task manager, it opens just fine, but the functions are all frozen. Can't see the RAM or Temperature oscilating can't even terminate tasks.
As minutes go by, other funtions start to completely halt and don't respond to anything. I won't even be able to press the windows button to select the PC to turn off anymore.
If I have music or a video running, the PC will continue to project it's sound without a problem, however the image of the video will be still and the wifi will stop working as well later on.
Basically the PC will begin to shut down one by one all of its functions until I can no longer move my mouse and the screen freezes entirely, which makes me force a restart and then... the PC will be just fine. And will continue to be fine for another period until it decides to randomly do this again.
I already tried to look up some fixes like using a SFC Scan on the Command Prompt and it did detect some errors, however this never seemed to fix it.
I tried to see if there was a pattern, if I pressed something or opened a certain APP which would start this but no: it seems completely random as there was one time I accidentally turned my PC on and forgot to turn it off and after I returned to do so, a couple of hours later, the PC Screen was frozen and the hour it displayed was one hour ago.
I am a complete layman here, and have no idea what to do. I really wanted to avoid taking it to the warranty after only 4 months, but if there isn't a fix for this, then I shall be forced to do so.
SPECS (If it helps):
Video: NVIDIA GeForce GTX 1660 SUPER 6GB
Processor: Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz 2.90 GHz
RAM: 8,00 GB
OS: Microsoft Windows 10 Home x64 bits
Thank you for your time and help.
Continue reading...