Microsoft Family Settings not working properly and blocking my child from using Google Chrome for remote schooling

J

jen2277b4

My child is using Google Classroom for remote schooling. Naturally, it works better with Google Chrome, which she has been using since school started in September. After one of the latest Microsoft updates, suddenly Chrome is no longer available to her. A Microsoft Family message pops up stating she must as Ask an adult in your family for permission to use Google Chrome. Ask by email.


No matter how many times she asks and I approve, IT NEVER RESOLVES. I'm seriously losing my patience. I have spent hours trying to fix this, web-searching the situation, running a repair on her Microsoft account, deleting and reinstalling her on Microsoft Family, etc. It seems this has happened in the past based on other posts I've seen (some dating years ago) but no solution to be found.


I'M READY TO SWITCH TO MAC. HELP!!!!!


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