G
graemebrandham
Hi!
I had an unusual problem occur today. Whilst playing a game on steam, my computer blue screened. It came up with the error message
- critical process died.
Since then, i have been unable to do anything. I can still boot the computer in safe mode but it soon crashes/blue screens.
i have gone to the length of doing a system reset but i get the message
“There was a problem resetting your pc. No changes were made.”
I have tried sfc scannow which fails after about 30-40% verification and resets the computer. Likewise for chkdsk
Sometimes when the computer restarts it will load up uefi bios utility automatically.
im at my wits end, the whole thing seems so sudden and impossible to fix. I have backed up most of my regular files in the recent past to my google drive so im not too concerned about a complete factory reset. But it doesnt even seem to allow me that.
Any help would be greatly appreciated as this computer is my main work tool.
pc is roughly 7-8 years old
- microsoft 10
- 2 disc drives. One 200gb ssd and one 2tb hd
- amd rsdeon hd 7800 series display adaptor
- one dvd drive
- intel core i5 4670 3.40ghz cpu
-realtek hd audio
-qualcomm Atheros wireless network adaptor
- asus z87 sabertooth motherboard
thanks in advance
Continue reading...
I had an unusual problem occur today. Whilst playing a game on steam, my computer blue screened. It came up with the error message
- critical process died.
Since then, i have been unable to do anything. I can still boot the computer in safe mode but it soon crashes/blue screens.
i have gone to the length of doing a system reset but i get the message
“There was a problem resetting your pc. No changes were made.”
I have tried sfc scannow which fails after about 30-40% verification and resets the computer. Likewise for chkdsk
Sometimes when the computer restarts it will load up uefi bios utility automatically.
im at my wits end, the whole thing seems so sudden and impossible to fix. I have backed up most of my regular files in the recent past to my google drive so im not too concerned about a complete factory reset. But it doesnt even seem to allow me that.
Any help would be greatly appreciated as this computer is my main work tool.
pc is roughly 7-8 years old
- microsoft 10
- 2 disc drives. One 200gb ssd and one 2tb hd
- amd rsdeon hd 7800 series display adaptor
- one dvd drive
- intel core i5 4670 3.40ghz cpu
-realtek hd audio
-qualcomm Atheros wireless network adaptor
- asus z87 sabertooth motherboard
thanks in advance
Continue reading...