T
TrevorSkyCiv
Had my monitor plugged in and working while my computer restarted from a Windows update. After the restart, the computer does not react at all when things are plugged into the HDMI port; my monitor realizes it's being plugged into something, but then it says nothing is detected...The HDMI cable and monitor still both work, I checked them with another computer. I have already tried all the troubleshooting methods including but not limited to:
Each and every time I try working with the driver, I get this event log, even though it is telling me "the device is working properly"
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 3/2/2021 12:14:26 PM
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Mycomputer
Description:
Device PCI\VEN_8086&DEV_5917&SUBSYS_225C17AA&REV_07\3&11583659&0&10 had a problem starting.
Driver Name: oem113.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfx
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-02T18:14:26.2475141Z" />
<EventRecordID>1394</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="12972" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">PCI\VEN_8086&DEV_5917&SUBSYS_225C17AA&REV_07\3&11583659&0&10</Data>
<Data Name="DriverName">oem113.inf</Data>
<Data Name="ClassGuid">{4d36e968-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">igfx</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x0</Data>
<Data Name="Status">0xc00000e5</Data>
</EventData>
</Event>
This is becoming increasingly frustrating because it's in the middle of a workday, and I don't have any IT support.
Continue reading...
- Restarting Computer/Monitor
- Un-installing Driver --> Computer Restart
- Updating Driver --> Computer Restart
- Rollback Driver --> Computer Restart
- Windows+P
- Manually Detect monitor in the Display Settings
- Rolling back the most recent Windows update
Each and every time I try working with the driver, I get this event log, even though it is telling me "the device is working properly"
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 3/2/2021 12:14:26 PM
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Mycomputer
Description:
Device PCI\VEN_8086&DEV_5917&SUBSYS_225C17AA&REV_07\3&11583659&0&10 had a problem starting.
Driver Name: oem113.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfx
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-03-02T18:14:26.2475141Z" />
<EventRecordID>1394</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="12972" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">PCI\VEN_8086&DEV_5917&SUBSYS_225C17AA&REV_07\3&11583659&0&10</Data>
<Data Name="DriverName">oem113.inf</Data>
<Data Name="ClassGuid">{4d36e968-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">igfx</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x0</Data>
<Data Name="Status">0xc00000e5</Data>
</EventData>
</Event>
This is becoming increasingly frustrating because it's in the middle of a workday, and I don't have any IT support.
Continue reading...