W
WJ Nichols
I have been having difficulty with Windows freezing, mainly when I try to return after locking Windows, but also sometimes simply when I turn the computer on.
I hope below is sufficient information for anyone who could point me to some possible fixes.
Thank you.
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer MicroElectronics
System Model G701
System Type x64-based PC
System SKU 688473
Processor AMD Ryzen 7 1700 Eight-Core Processor, 3000 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3805, 2/5/2018
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer PS
BaseBoard Product 03
BaseBoard Version PS
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.1350"
User Name
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.1 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 10.1 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI Express Root Complex
I/O Port 0x0000F000-0x0000FFFF PCI-to-PCI Bridge
I/O Port 0x0000F000-0x0000FFFF PCI-to-PCI Bridge
I/O Port 0x0000F000-0x0000FFFF Realtek PCIe GBE Family Controller
I/O Port 0x0000F000-0x0000FFFF PCI-to-PCI Bridge
IRQ 55 High Definition Audio Controller
IRQ 55 Microsoft ACPI-Compliant System
I/O Port 0x0000E000-0x0000EFFF PCI-to-PCI Bridge
I/O Port 0x0000E000-0x0000EFFF NVIDIA GeForce GTX 1070
Continue reading...
I hope below is sufficient information for anyone who could point me to some possible fixes.
Thank you.
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer MicroElectronics
System Model G701
System Type x64-based PC
System SKU 688473
Processor AMD Ryzen 7 1700 Eight-Core Processor, 3000 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3805, 2/5/2018
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer PS
BaseBoard Product 03
BaseBoard Version PS
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.1350"
User Name
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.1 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 10.1 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI Express Root Complex
I/O Port 0x0000F000-0x0000FFFF PCI-to-PCI Bridge
I/O Port 0x0000F000-0x0000FFFF PCI-to-PCI Bridge
I/O Port 0x0000F000-0x0000FFFF Realtek PCIe GBE Family Controller
I/O Port 0x0000F000-0x0000FFFF PCI-to-PCI Bridge
IRQ 55 High Definition Audio Controller
IRQ 55 Microsoft ACPI-Compliant System
I/O Port 0x0000E000-0x0000EFFF PCI-to-PCI Bridge
I/O Port 0x0000E000-0x0000EFFF NVIDIA GeForce GTX 1070
Continue reading...